Director, Environmental Health, Safety & Workers Compensation (EHS & WC)

Director, Environmental Health, Safety & Workers' Compensation (EHS & WC) Brea, CA Job Details Full-time $130,000 - $150,000 a year 16 hours ago Qualifications Performance dashboard reports Cost management Janitorial experience Hospitality Dashboard development Workers' compensation law Spanish Claim investigation EHS Operational risk management Workflow management (operations management method) Safety regulations Regulatory compliance in claims processing Data reporting 8 years Analysis skills Performance Improvement (PI) Risk management Data interpretation Workers' compensation claims Root cause analysis Claims documentation management Senior level AI Cross-functional collaboration Project leadership Cross-functional team management Leadership Implementing cost-saving initiatives Data-driven decision making Communication skills Regulatory compliance management Cross-functional communication Full Job Description Director, Environmental Health, Safety & Workers' Compensation (EHS & WC) Position Summary The Director of Environmental Health, Safety & Workers' Compensation is a strategic and hands-on leader responsible for designing, implementing, and scaling a comprehensive safety and workers'compensation program across a multi-site hospitality services operation. This role oversees injury prevention, regulatory compliance, claims management, and return-to-work programs, with a strong focus on reducing workplace incidents, mitigating risk, and driving cost containment across a high-volume, field-based workforce. The ideal candidate is a proven leader with the ability to manage multiple concurrent projects, establish scalable workflows, and implement efficient processes for claims management and safety operations. The Director partners closely with Operations, HR, Legal, and third-party administrators (TPAs) to ensure a proactive, compliant, and employee-centered approach to workplace safety and injury management.

Compensation:

$130,000 -150,000 Exempt Annual Workers' Compensation & Claims Management Oversee end-to-end workers' compensation program, including intake, investigation, and resolution of claims Partner with TPAs, carriers, and legal counsel to ensure timely and cost-effective claims handling Analyze claims data and trends to identify root causes and implement corrective actions Ensure proper documentation, compliance, and audit readiness across all claims Design and implement structured workflows and scalable processes to improve efficiency and consistency in claims management Data, Reporting & Continuous Improvement Develop dashboards and KPIs related to incident rates, claim frequency/severity, and lost time Use data insights to drive continuous improvement initiatives Provide regular reporting to executive leadership Leverage emerging technologies, including AI-driven tools where appropriate, to enhance claims analysis, risk identification, and operational efficiency Qualifications 8+ years of progressive experience in workers' compensation, safety, or risk management Strong experience in hospitality, janitorial, facilities services, or other high-volume hourly environments Deep knowledge of California workers' compensation laws and OSHA/Cal-OSHA regulations Proven track record of reducing claims costs and improving safety outcomes Experience managing TPAs, brokers, and insurance carriers Strong analytical and problem-solving skills with a data-driven mindset Ability to influence and partner with field operations leaders in a fast-paced environment Demonstrated leadership experience with the ability to manage multiple projects simultaneously and drive cross-functional initiatives Experience establishing workflows and operational processes to improve efficiency and scalability Experience with or exposure to AI tools and technologies is a plus Spanish communication skills (verbal and written) required Contract Services Group, Inc. (CSG) specializes in providing cleaning and related services to a variety of industry facilities throughout the Southwestern United States. These include hotels/resorts, multi-family housing, office, retail, universities, and city-owned municipalities. We adhere to our core values of customer focus, continuous improvement, integrity, and communication in every aspect of our business. From servicing our clients' premiere facilities to treating our employees with dignity, we believe that quality and commitment to excellence exemplify our business. CSG takes enormous pride in our dedication to both employee and facility safety. We believe strongly in protecting the safety of employees, co-workers, customers, our customers' clients, and their surrounding community. CSG offers competitive wages and a comprehensive packet of benefits. We strive to not only be fair and honest in all of our dealings but also to set a standard that sets us apart. Become a CSG team member!