Benefits and Wellness Manager

Salary $68,214.00 - $85,267.00 Annually Location Alamance County, NC Job Type Full-time Job Number 202500282 Department Human Resources Opening Date 04/23/2026 Closing Date Continuous

DESCRIPTION BENEFITS

Job Purpose The Benefits & Wellness Manager is responsible for the comprehensive administration, compliance, and continuous improvement of the County employee benefits and wellness programs. This role ensures accurate and timely processing of benefits transactions, manages vendor relationships, oversees billing and reconciliation processes, and delivers strategic wellness initiatives that support employee health, engagement, and organizational effectiveness. The Manager serves as a subject matter expert and trusted advisor to leadership and employees on benefits, retirement, and wellness programs, while ensuring alignment with federal, state, and local regulations, including participation in the North Carolina Retirement Systems (NCRS). Responsibilities Benefits Administration & Operations Administer all employee benefit programs including medical, dental, vision, life, disability, FSA/HSA, and voluntary benefits. Lead and manage the annual Open Enrollment process from planning through execution. Ensure timely and accurate processing of benefit enrollments, changes, and terminations. Ensure compliance with all applicable laws and regulations including ACA, ERISA, COBRA, HIPAA, and IRS requirements. Billing and Reconciliation Perform monthly benefits billing reconciliation, ensuring accuracy between vendor invoices, payroll deductions, and eligibility files. Resolve discrepancies, including overpayments, underpayments, and eligibility issues. Retirement Administration (NCRS) Serve as the primary liaison with the North Carolina Retirement Systems. Counsel employees on retirement options, eligibility, and benefit calculations. Process and submit required retirement documentation, including enrollments, terminations, and retirement applications. Wellness Program Management Implement wellness initiatives focused on preventive care, chronic disease management, and overall well-being. Coordinate wellness events such as health fairs, screenings, fitness challenges, and educational seminars. Vendor Management Manage relationships with benefits carriers, brokers, and third-party administrators. Identify opportunities for program enhancements, cost savings, and service improvements. Employee Support & Consultation Provide guidance to employees and leadership on benefits, retirement, and wellness programs. Educate employees on maximizing their benefits and making informed decisions. Develop clear and engaging benefits communications. Qualifications Bachelor's degree in human resources, business, public administration, or a related field. Five (5) years of progressive experience in benefits administration, with three (3) years in a supervisory/senior leadership role. Demonstrated expertise in vendor management, contract negotiation, and benefits data analysis. Strong knowledge of public sector benefits, administration, and wellness programming is preferred. Skills & Abilities Attention to

Detail:

Ensuring accuracy in benefits data, payroll coordination, and compliance documentation

Innovation:

Identifying and implementing new benefit structures and/or wellness programs

Program Evaluation:

Measuring ROI and impact of wellness and benefits programs

Adaptability:

Adjusting to changing benefits regulations and/or workforce needs Employer Alamance County Government Address 124 West Elm Street Graham, North Carolina, 27253 Phone 336-570-4035 Website http://www.alamance-nc.com Job Purpose The Benefits & Wellness Manager is responsible for the comprehensive administration, compliance, and continuous improvement of the County employee benefits and wellness programs. This role ensures accurate and timely processing of benefits transactions, manages vendor relationships, oversees billing and reconciliation processes, and delivers strategic wellness initiatives that support employee health, engagement, and organizational effectiveness. The Manager serves as a subject matter expert and trusted advisor to leadership and employees on benefits, retirement, and wellness programs, while ensuring alignment with federal, state, and local regulations, including participation in the North Carolina Retirement Systems (NCRS). Responsibilities Benefits Administration & Operations Administer all employee benefit programs including medical, dental, vision, life, disability, FSA/HSA, and voluntary benefits. Lead and manage the annual Open Enrollment process from planning through execution. Ensure timely and accurate processing of benefit enrollments, changes, and terminations. Ensure compliance with all applicable laws and regulations including ACA, ERISA, COBRA, HIPAA, and IRS requirements. Billing and Reconciliation Perform monthly benefits billing reconciliation, ensuring accuracy between vendor invoices, payroll deductions, and eligibility files. Resolve discrepancies, including overpayments, underpayments, and eligibility issues. Retirement Administration (NCRS) Serve as the primary liaison with the North Carolina Retirement Systems. Counsel employees on retirement options, eligibility, and benefit calculations. Process and submit required retirement documentation, including enrollments, terminations, and retirement applications. Wellness Program Management Implement wellness initiatives focused on preventive care, chronic disease management, and overall well-being. Coordinate wellness events such as health fairs, screenings, fitness challenges, and educational seminars. Vendor Management Manage relationships with benefits carriers, brokers, and third-party administrators. Identify opportunities for program enhancements, cost savings, and service improvements. Employee Support & Consultation Provide guidance to employees and leadership on benefits, retirement, and wellness programs. Educate employees on maximizing their benefits and making informed decisions. Develop clear and engaging benefits communications. Qualifications Bachelor's degree in human resources, business, public administration, or a related field. Five (5) years of progressive experience in benefits administration, with three (3) years in a supervisory/senior leadership role. Demonstrated expertise in vendor management, contract negotiation, and benefits data analysis. Strong knowledge of public sector benefits, administration, and wellness programming is preferred. Skills & Abilities Attention to

Detail:

Ensuring accuracy in benefits data, payroll coordination, and compliance documentation

Innovation:

Identifying and implementing new benefit structures and/or wellness programs

Program Evaluation:

Measuring ROI and impact of wellness and benefits programs

Adaptability:

Adjusting to changing benefits regulations and/or workforce needs Health Insurance - Full-time employees are eligible for medical/health (Cigna Insurance) benefits upon the 1st of the month following 30 days of employment. Alamance County Government currently offers three plans of medical/pharmacy benefit options including 2 Standard PPO plans and a High-Deductible Health Plan with HSA. Dental Benefit - Alamance County offers one dental insurance (Delta Dental) plan for FT employees at no cost. The plan, if elected, would be effective the first of the month following 30 days of FT employment. Vision Insurance - A voluntary vision program (Superior Vision) is available to FT employees. The current PPO style plan allows employees to seek treatment and hardware from any vision care provider of their choice. The plan, if elected, would be effective the first of the month following 30 days of FT employment. Coverage must be elected within your first 30 days of FT employment or upon a qualifying event.

Voluntary Benefits:

Alamance County Government provides a variety of voluntary health related benefits (Voya) to allow employees to purchase protection from what life may bring. A sampling of voluntary benefits includes Flexible Spending Accounts with dependent care opportunities, Health Saving Account with an employer contribution, Short Term Disability, Long Term Disability, Cancer Protection Plan, Group Critical Care Insurance and more. Life Insurance - Basic term life insurance is the amount of one times the annual salary (no greater than $70,000) is provided for all FT employees. Additional coverage is available for purchase through payroll deductions for employee and eligible dependents. Retirement Benefits - Membership in the NC Local Government Employees Retirement System (NCLGERS) is a requirement for all full-time and regular part-time employees (working more than 1,000 hours annually). Employees contribute six percent (6%) of their annual compensation before it is taxed.

Time Off Accruals:

Vacation Time - Annual Leave is accrued based on years of service. Employees can accrue from 10-25 days per year. Sick Time - All County full time employees earn 12 days of sick leave per year. County Observed Holidays - Alamance County will observe the State of North Carolina Holiday Schedule.

Wellness Benefits & Programming:

Employee Assistance Program:

There are times when everyone needs a little help or advice. The confidential Employee Assistance Program (EAP) through a local provider can help you with things like stress, anxiety, depression, chemical dependency, relationship issues, legal issues, parenting questions, financial counseling and dependent care resources. Best of all it's free for County employees and available for your household to utilize. Utilization of the EAP is completely confidential and participation isn't recorded. Help is available 24/7/365 by telephone.

Alamance County Employee Health Center:

Available to employees and spouses who are covered under the Alamance County Insurance Plan and their covered dependents, 18 years of age and older. Retired employees under age 65 are also eligible to use the health center. Depending on insurance coverage elected, care at the clinic ranges from free to a fair market value cost.

Services Available:

Treatment of injuries or illnesses such as flu, sinus Infection, pink eye, sprains, strains or fever. Monitor chronic conditions (Diabetes, Hypertension, Hyperlipidemia, Health Disease, Asthma, etc...) Assistance with finding a Primary Care Provider Health Education and Counseling Triage and referrals to specialists when appropriate. Alamance County provides a variety of additional benefits including bereavement pay, Paid Parental Leave, Wellness Leave to focus on work-life balance initiatives, Volunteer Time Off (paid time) opportunities to be a part of the Alamance Community, to opportunities for professional certification pay.

Employee Fitness Center:

Alamance County encourages all employees to maintain a healthy lifestyle both at home and at work. In support of this philosophy an Employee Fitness Center is available for all County employees to use at their convenience during non-work hours and is open 6:00 AM to 9:00 PM Monday-Sunday. This center includes weight training equipment, cardio equipment, a small aerobics room along with restrooms, changing room and lockers. Employer Alamance County Government Address 124 West Elm Street Graham, North Carolina, 27253 Phone 336-570-4035