Director, Policy Products & Plan Services

Director, Policy Products & Plan Services (Johnston, RI) AIPSO is a management organization and service provider for various insurance industry groups responsible for administering the residual market. We are a national organization that serves local customer needs. Centralization and standardization are key to many AIPSO services because of the inherent economies of scale and other efficiencies. However, our organization is based on customer focus and recognizes the need for flexibility in serving customer groups with diverse interests.

Essential Duties and Responsibilities:

Lead strategy and oversight for automobile residual market plan manuals, rating rules, policy forms, endorsements, applications and underwriting standards across Policy Products & Plan Services. Direct all state regulatory filings and approvals, including rules, policy forms, plan sections, endorsements, and individual risk submissions. Monitor legislative and regulatory developments and assess impacts to products and operations. Serve as primary liaison with State Insurance Departments, negotiating filings and resolving regulatory issues. Support technical committees through recommendations, presentations, and documentation. Oversee implementation of state-specific requirements, system configuration, procedures, and quality controls. Resolve complex underwriting matters and coordinate cross-functionally with claims, IT, legal and operations. Lead, develop, and manage staff, budget, performance, and workforce planning.

Education:

Bachelor's degree (BA/BS) from four-year college or university in an insurance or business focused major preferred. Additional appropriate experience will be considered in lieu of a degree. Supplementary insurance education and professional designations, such as CPCU, AIC, CSF, is preferred.

Experience:

10 or more years' insurance operations experience, including 5 or more years in product development or state filings. Experience leading project teams and supervising the work of others. 5 years of management experience required. Skills/

Knowledge:

Strong knowledge of automobile residual market insurance plans, rating, and underwriting. Knowledge of FAIR Plans and property residual market insurance operations is a plus. Proven leadership in regulatory or committee-driven environments. Proficient in the use of Microsoft Office productivity tools (e.g. Outlook, Word, Excel). Effective problem-solving skills, including ability to analyze issues, find the root cause of the problem and consider a wide range of alternatives before acting. Demonstrate strong verbal and written communication skills, including ability to effectively present information and respond to questions from groups or individuals. Ability to multi-task and demonstrate flexibility while maintaining attention to detail Demonstrate excellent organizational skills. Strong cross-functional collaboration. Ability to work independently and interact professionally and effectively in a team environment.

Salary Range:

$132,400 - $211,600 Annual. Actual salary for this position will be determined by a number of factors, including the scope, complexity, and location of the role as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; internal equity and other conditions of employment. AIPSO is an equal opportunity employer. To this end, all employment related decisions are made on a non-discriminatory basis and in full compliance with federal, state, and local laws prohibiting discrimination in employment. This is a management position This is a full time position