Director of Veterans Services

Director of Veterans Services County of Kenosha

• 2.7 Kenosha, WI Job Details $78,396
• $108,262 a year 4 hours ago Benefits Wellness program Fuel card Paid holidays Health insurance Dental insurance Flexible spending account Tuition reimbursement Paid time off Employee assistance program Vision insurance Life insurance Qualifications Research Driver's License Bachelor's degree Certified Notary Public Negotiation Home visits (communication methods) Full Job Description

DIRECTOR OF VETERANS SERVICES

Kenosha County is seeking a dedicated Veterans Services Director to lead outreach efforts and serve as an advocate for veterans and their families. This role offers the opportunity to elevate countywide engagement, expand awareness of benefits, and reinforce the County's commitment to those who have served through professional, community-focused leadership. If you're ready to make a meaningful impact and lead with purpose, we invite you to apply today. Position Summary and Job Duties The Veterans Services Director, reporting to the Human Services Department Director, is an advanced level managerial position that plans, administers, manages, and monitors the Veterans Office operations, functions, services, and staff. The individual who holds this position determines the strategic objectives and direction needed to ensure that benefits are delivered to eligible veterans and their dependents based on criteria specified by state statutes and federal rules and regulations. This position serves as direct liaison and advocate for the county population of over 13,000 veterans and their eligible dependents.

Job duties include:

Advocate for veterans and their eligible dependents with filing for benefits such as disabilities, pension, education, and healthcare Manage overall office operations, to include providing extended office hours in western part of Kenosha County Provide outreach and education throughout Kenosha County to create knowledge of issues impacting veterans, and provide resources related to services available for all veterans including those recently serving Advise Directors of VA Regional Office, VA Medical Centers, and Wisconsin Dept. of Veterans Affairs on a variety of issues and matters that impact veterans Prepare and implement office policies and procedures Provide crisis intervention for homeless veterans, to include financial literacy and financial assistance for rent, utilities, food, and gas cards Plan and prepare annual budget, CVSO Grant, reports, and Division reviews Prepare annual performance evaluations of staff Participate in the recruitment process Participate in employment issues regarding discipline Plan and execute Homeless Stand Down, Veterans Day celebration, Veteran Town Hall meetings for veterans, to include local involvement Participate in VA Appeals Hearings, mitigation, and negotiation of VA disability compensation benefits Visit homes, hospitals, senior housing, assisted living, and nursing homes to assist veterans or widows, to include providing presentation on VA benefits as needed Provide veterans and families with up-to-date information about veterans' benefits, to include changes to policies and laws governing Veterans Affairs benefits Perform the duty as a notary public and certify state property tax credit eligibility and certifying DD-214 (discharge paperwork) Oversee updates to division webpage and social media Facebook Assist veterans to file appeals process of claim, to include assistance with legal representation at the U.S. Court of Appeals for Veterans' Claims Continually keep up to date regarding the changes in veterans' benefits in both federal and state agencies Promote staff professional development by providing opportunities for them to attend training and maintain VA accreditation Perform other work as required or assigned

Success Factors Knowledge of:

U.S. Code Title 38 and Wisconsin Statutes Chapter 45 Various agencies and departments to assist veterans with benefits Local organizations with capability to assist veterans with issues Veterans' programs and regulations Skill in: Leadership and supervision Communication and strategic resolution Time management Ability to: Use computers, various software programs, and social networking Read and interpret the federal and state regulations Counsel veterans and eligible dependents Write reports and documents for senior leadership Work and coordinate with outside agencies Maximize use and distribution of financial resources Be compassionate and sympathetic when providing assistance Research findings for both veterans and their legal representative Remain professional and courteous at all times Lead and develop a diverse workforce and promote a sense of belonging for all staff Work respectfully in a diverse and inclusive environment Job Requirements, Education, Training and Experience Possession of a Bachelor's Degree in a social sciences or humanities field; Master's Degree in a social sciences or humanities field preferred Must have served a minimum of two years in the military and received an honorable discharge Licenses or Certifications VA TRIP Training VA Accreditation Notary Public Other Job Requirements Valid driver's license and acceptable driving record Benefits Health, dental and vision insurance effective first of month following 30 days of employment with the ability to reduce premium contribution through participation in a wellness program

Flexible Spending Accounts Employee Assistance Program Paid Time Off Twelve Paid Holidays Retirement Plan:

Participation in the Wisconsin Retirement System which includes county-paid life insurance Tuition Reimbursement Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The position involves light physical demands, such as exerting up to 25 pounds of force occasionally Selection Process Application Review

• Qualifying Oral Interview
• Qualifying Background Check
• Qualifying Drug Screen
• Qualifying If you require accommodations at any point in the selection process because of a disability, please notify Human Resources in advance for arrangements.

To learn more about the Kenosha County Division of Veterans Services, please visit: https://www.kenoshacountywi.gov/368/Veterans-Services Applications must be submitted no later than Thursday, May 28, 2026, at noon CST. Kenosha County is a Wisconsin Retirement System participating employer. Your participation is required, which includes an employee contribution. 2026

Hiring Range:

$78,396

• $93,329 annually. The pay grade for this position is E10 (Min. $78,396
• Max.

$108,262 annually). We are located in Kenosha County, an expanding community along the shores of Lake Michigan and less than an hour away from Milwaukee and Chicago. To see why Kenosha County is a great place to live, work, and play, please visit: https://www.visitkenosha.

com/ or https:

//lifebalancedkenosha.com/. Thank you for your interest in employment with Kenosha County!