SENIOR EQUAL EMPLOYMENT OPPORTUNITY PROGRAM SPECIALIST (INVESTIGATIONS)

JOB Performs complex assignments in support of Metro's Equal Employment Opportunity (EEO) unit investigating alleged violations of Metro's antidiscrimination and antiharassment policies. As part of Metro's Equal Employment Opportunity (EEO) department, performs complex and thorough investigations and prepares analytical reports primarily regarding alleged violations of discrimination, harassment, and/or retaliation.

Recruitment Timeline:

Exams are projected to be scheduled for the week of June 1, 2026. This date is subject to change. We encourage you to monitor your governmentjobs.com profile and emails for the latest updates.

EXAMPLE OF DUTIES

Ensures Metro's EEO policies and programs are successfully administeredResearches and stays up to date on relevant federal and state civil rights lawsCollects and maintains EEO-related documentation and information from various sourcesAdvises management and employees on matters pertaining to Metro's antidiscrimination and antiharassment policiesPrepares responses to external EEO-related complaints, charges, audits, evaluations, and inspectionsPrepares complex internal and external reports and ensures their timely completion and submissionRepresents the Office of Civil Rights, Racial Equity & Inclusion in meetings, presentations, and eventsProvides guidance, coaching, training, and assistance to new, junior-level, and/or other EEO staffAssists in preparing and updating EEO policies, procedures, and related documentsEvaluates workforce training needs regarding antidiscrimination and antiharassment laws and policies, and develops and presents trainings for Metro employeesCompliance Conducts complex studies and prepares reports to evaluate and monitor compliance with EEO-related statutes and regulations, Federal Transit Administration requirements, and Metro policies and proceduresAssists in preparing Metro's EEO Program, which Metro submits to the Federal Transit Administration every four yearsMonitors and supports Metro recruiting, hiring, and promotional processes to ensure nondiscrimination and promote outreach to historically disadvantaged groupsAssists in conducting workforce utilization analyses to monitor and address racial and gender disparitiesPresents information regarding Metro's EEO Program to management and employee groupsResponds to EEO-related inquiries from federal agenciesMonitors subrecipients of federal funds, including through site visits, to ensure compliance with EEO-related legal requirements and Metro policies and proceduresResponds to EEO compliance-related inquiries from federal agenciesResearches EEO-related best practices of other transportation organizations in the public, private, and nonprofit sectorsInvestigations Receives, reviews, and preliminarily assesses incoming discrimination, harassment, and retaliation complaintsConducts complex investigations and/or proposes informal resolutions in response to discrimination, harassment, and retaliation complaintsPrepares complex investigation reports that include factual findings and determinations of EEO policy violationsDevelops and presents recommendations for addressing EEO policy violations through employee discipline, training, and/or other methodsRefers any non-EEO allegations to the appropriate department when presented in the complaint or during an investigationRemains up to date on investigative techniques and best practices in such areas as interview skills, report writing, and witness credibilityParticipates in mediation and conciliation efforts to resolve complaintsMay be required to perform other related job dutiesPreferred QualificationsPreferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected. The following are the preferred qualifications: Experience conducting complex personnel investigations and preparing clear, high-level reports regarding discrimination, harassment, and retaliation allegationsExperience utilizing case management systems to ensure investigative case files are complete, well-organized, and up to dateExperience summarizing and analyzing investigative evidence to determine whether a discrimination, harassment, or retaliation violation occurredAssociation of Workplace Investigations Certificate

SUPPLEMENTAL INFORMATION

Knowledge of (defined as a learned body of information that is required for and applied in the performance of job tasks)Theories, principles, practices, and legal authorities relating to civil rights compliance programs and/or investigationsCivil rights compliance requirements and training techniquesLabor relations, including collective bargaining agreementsTraining preparation and presentation techniquesInterview techniquesQuantitative and qualitative analytical toolsApplicable business software applications such as Microsoft Outlook, Word, and ExcelSkill in (defined as the proficient manual, verbal, or mental utilization of data, people, or things)Performing complex work in support of equal employment opportunity and civil rights administrationPreparing complex reports and correspondenceImplementing civil rights compliance programs and/or conducting civil rights or personnel investigations Compiling and analyzing complex information and dataConducting interviewsInteracting professionally with internal and external stakeholders at various levelsAnalyzing complex situations, identifying problems, and recommending solutionsAssessing training needs and conducting training programsOperating a computer and other standard office equipmentAbility to (defined as a present competence to perform an observable behavior or produce an observable result)Understand and interpret applicable laws, rules, regulations, policies, procedures, and contracts (including collective bargaining agreements)Exercise sound judgment and creativity in reaching conclusions and making recommendationsOperate effectively with significant independenceMeet deadlines while managing a full case load Follow oral and written instructionsLead work teams as assignedRepresent Metro before the public and other government agenciesAnalyze policies and collective bargaining agreements for relevance to complaint allegations, findings, and resolutionsEffectively participate in mediation and conciliation to resolve complaintsHandle highly confidential informationEffectively communicate verbally and writtenTravel to offsite locationsRead, write, speak, and understand EnglishSpecial ConditionsThis job specification is not to be construed as an exhaustive list of duties, responsibilities, or requirementsThe physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this jobMetro provides reasonable accommodation to enable individuals with disabilities to perform the essential functionsThis classification is at-will and the incumbent serves at the pleasure of the hiring authority when classified as an Intermittent, Emergency, Annuitant, or Temporary employee, is assigned to the Office of Inspector General (OIG) or Board Clerk's Office, and/or reporting directly to the LACMTA Board of DirectorsContributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried outWorking ConditionsTypical office settingClose exposure to computer monitors and video screenLocal travelPhysical Effort RequiredSitting at a desk or tableOperating and communicating through a telephone or other telecommunication deviceUsing a computer, keyboard, and mouse (or equivalent means) to perform necessary computer-based functions(JJC)