Onboarding Coordinator

About Us Spacetel LLC is a rapidly growing authorized retailer for Cricket Wireless, operating across California, Arizona, and Oregon. We are committed to providing exceptional customer service, fostering a strong employee culture, and creating opportunities for growth and development. As our organization continues to expand, we are seeking a detail-oriented and organized Onboarding Coordinator to join our Human Resources team. Position Overview The Onboarding Coordinator is responsible for managing and coordinating the onboarding process for all new hires, ensuring a smooth, welcoming, and compliant transition into the company. This position works closely with HR, Area Managers, and Store Managers to ensure new employees complete all required paperwork, training, and onboarding requirements within established timelines. The ideal candidate is highly organized, customer-service oriented, and capable of managing multiple onboarding activities while maintaining accuracy, confidentiality, and professionalism. Key Responsibilities New Hire Onboarding Coordinate and manage the onboarding process for all newly hired employees. Conduct virtual or in-person new hire orientations. Ensure all required onboarding documentation is completed accurately and timely. Verify and maintain employment eligibility documentation and personnel records. Assist new hires with completing onboarding forms, policies, acknowledgments, and required employment paperwork. Serve as the primary point of contact for new employees throughout the onboarding process. Training & Compliance Support Monitor completion of required onboarding tasks and training programs. Partner with Area Managers and Store Managers to ensure onboarding requirements are completed within company deadlines. Track completion of required certifications, training modules, and company policies. Ensure onboarding processes comply with federal, California, Arizona, and Oregon employment requirements. Maintain accurate onboarding records and documentation. Communication & Employee Support Provide ongoing support and guidance to new hires during their first 90 days of employment. Respond to onboarding-related questions regarding company policies, procedures, and expectations. Coordinate onboarding schedules, orientation sessions, and follow-up communications. Foster a positive and professional onboarding experience for all new employees. Administrative Support Maintain onboarding trackers, reports, and personnel records. Prepare and distribute onboarding materials and welcome packets. Monitor onboarding completion metrics and provide status updates to leadership. Assist with system setup requests and onboarding-related administrative tasks. Support continuous improvement of onboarding processes and procedures. Qualifications 1-3 years of administrative, onboarding, HR support, or related experience preferred. Strong organizational and time-management skills. Excellent verbal and written communication skills. High attention to detail and accuracy. Ability to maintain confidentiality and handle sensitive information. Strong customer service and interpersonal skills. Ability to manage multiple priorities in a fast-paced environment. Bilingual English/Spanish required. Preferred Qualifications Experience coordinating onboarding programs or employee orientations. Experience with HRIS systems such as Zoho People, Paylocity, or similar platforms. Experience working in a multi-location or retail environment. Proficiency with Google Workspace and Microsoft Office.

Job Type:

Full-time Pay:

$18.00 - $29.00 per hour

Benefits:

401(k) Dental insurance Employee discount Flexible schedule Health insurance Life insurance Paid time off Vision insurance

Language:

Spanish (Required)

Work Location:

In person