Workplace Coordinator

The Problem Severe mental illness affects over 15 million adults in the United States. Schizophrenia. Schizoaffective disorder. Bipolar I. Treatment-resistant depression. These are the conditions the rest of healthcare has systematically failed to build for. What makes this problem different from most of healthcare is that the tools to solve it do not exist. The clinical protocols, the measurement science, the precision medicine, the technology to deliver coordinated longitudinal outpatient care for this population. None of it has been built. This is a frontier problem, and it requires frontier science and care delivery to solve. We are developing all of it. The care, the science, the technology. Who We Are Amae Health is a Series B, venture-backed Public Benefit Corporation delivering specialty outpatient care for people with severe mental illness through high-acuity, in-person clinics nationwide. Our integrated model brings psychiatry, therapy, primary care, dietitians, and community support together under one roof. Leading health systems—including NewYork-Presbyterian, Cedars-Sinai, Mass General Brigham, Novant Health, and CommonSpirit—collaborate with us to expand this level of care. Alongside care delivery, we are building the science and technology the field has long lacked—proprietary clinical protocols, novel measurement, and an AI-driven data platform designed for severe mental illness.

The impact:

fewer hospitalizations, greater stability, and more people living meaningful lives in their communities. The Team We are clinicians, operators, technologists, and scientists who chose Amae because the problem is hard and the stakes are real. We are not interested in incremental improvements to a broken system Our teams work cross-functionally because the work demands it. The psychiatrist informs the product roadmap. Engineers understand the clinical complexity their technology must solve. Researchers sit alongside the operators running the clinics their work measures. Every function—finance, product, people, growth, technology—exists to serve one goal: better outcomes for the people we care for. The Role Reporting to the VP, People, the Office Coordinator is responsible for shaping how the Amae experience comes to life day-to-day in our San Francisco office. This role is based in-office five days per week. Positioned at the intersection of culture and operations, you will ensure the office runs seamlessly while fostering an environment where employees feel connected, supported, and empowered to do their best work. This is a hands-on, highly visible role with regular exposure to the executive team. What You'll Do Own the Day-to-Day Office Experience Maintain a consistently high bar for the office—clean, organized, stocked, and thoughtfully set up each day Serve as the first point of contact for employees, candidates, and visitors Manage conference rooms and shared spaces to support a smooth, productive workday Drive Culture Through Execution Plan and execute in-office moments that bring the team together (team lunches, celebrations, small rituals) Partner with the VP, People to translate culture into tangible, day-to-day experiences Identify simple, practical ways to improve how the office feels and functions Run Office Operations End-to-End Manage supplies, vendors, mail, and facilities coordination Partner with building management and external vendors Ensure issues are addressed quickly and the office runs without friction Support the Executive Team Provide light administrative support to the executive team, including scheduling and coordination Assist with logistics for leadership meetings, All Hands, and offsites Help prepare conference rooms, materials, and in-office setups for executive meetings Support coordination for visitors, candidates, and external partners Support Onboarding & Team Experience Set up workspaces and ensure a strong first-day experience for new hires Help new employees feel welcomed and integrated into the office What We're Looking For 1-3 years of experience in office coordination, hospitality, or similar roles Strong attention to detail and pride in creating well-run, high-quality environments High ownership and reliability—you see what needs to be done and follow through Positive, service-oriented mindset with strong interpersonal skills Ability to manage multiple priorities in a fast-paced environment Excited to be in-office and contribute to a strong, connected team culture What We're Building Most healthcare companies ask you to optimize an existing system. We're building one that has never existed. A national care model designed for the highest-acuity patients in behavioral health. Precision medicine for severe mental illness, using multimodal clinical, behavioral, and social data to personalize treatment. A clinical operating system that integrates longitudinal data, real-time patient signals, and purpose-built tools into a single decision layer. New science and measurement frameworks to define what real outcomes look like in SMI—stability, functional improvement, and hospitalizations avoided. A health-system partnership model proving coordinated SMI care can work at scale. If you want to maintain the status quo, this isn't the place. If you want to build what doesn't exist yet—and change how an entire population receives care—keep reading. Compensation & Benefits Compensation includes an hourly pay rate of $31.00 - $41.00 based on experience. Total compensation includes medical, dental, and vision coverage, unlimited PTO, parental leave, and additional benefits. We'll share more details during the interview process. What We Value We center care in all we do. Empathy is not a brand value. It's how we make clinical decisions, build products, and treat each other. We challenge convention. The existing system is the problem. We question it, we test alternatives, and we move with urgency when something works. We take the work seriously, not ourselves. High standards and humanity are not in tension. We hold a hard bar for quality while leaving room for humor and levity. Your job isn't done until the job is done. We close gaps, we follow through, and we don't hide behind titles or org charts. We win together and fail together. We own outcomes as a team. We learn fast. We don't do blame. We hustle with humility. Speed matters. So does integrity. We assume best intent and stay grounded in the mission.