Human Resources Coordinator

Position Summary Under the general direction of the Human Resources Director, the HR Coordinator provides administrative and operational support for the City's human resources functions, helping ensure efficient, compliant, and employee-focused operations across all departments. This position serves employees, supervisors, department leadership, and the public by playing a key role in coordinating training and safety programs, supporting recruitment and employee relations efforts, managing records and compliance, and serving as a key liaison for employee systems and communications. Essent ial Duties and Responsibilitie s Coordinates City's Safety Program including chairing the safety committee meetings and self-audits, preparing and distributing minutes, audit reports. Coordinates training and development programs and learning platform (NEOGOV) for all employees. Serves as the first point of contact for employee issues related to the City's human resources information system (UKG) Ensures the maintenance and accuracy of employee profiles, document management systems, and dashboard configurations. Coordinates HR communications, including newsletters, employee recognition, retirements, and other engagement efforts. Supports employee engagement initiatives and contributes to a positive organizational culture. Assists with recruitment and hiring activities for all City departments, working closely with department heads to maintain accurate and up-to-date job descriptions. Coordinates new employee onboarding and orientation. Coordinates the employee background check and random drug screening processes. Reviews, processes, and maintains HR documentation, including the employee handbook, hiring and termination records, job descriptions and related standard operating procedures. Collaborates with HR staff to ensure personnel files are complete, compliant, and up to date. Coordinates employee access to City technology systems and software, including account setup, modifications, and deactivation. Serves as back-up for the Payroll and Benefits Coordinator as needed. Other duties as assigned. Organizational Responsibilities Applies high ethical standards, such as honesty, responsibility, and trustworthiness, at all times. Demonstrates a high level of initiative, effort, attention to detail, and commitment by completing assignments in a timely and effective manner. Provides friendly, prompt customer service at all times, to both internal and external customers. Facilitates cooperation, trust, and teamwork with coworkers, supervisors, and other employees throughout the organization. Follows organizational policies and procedures with minimal supervision, and complies with all applicable local, state, and federal regulations as they relate to each job. Completes all required safety trainings/classes in a timely manner. Requirements Knowledge, Skills, and Abilities Must have considerable knowledge of: Human resource information systems (HRIS), payroll systems, and employee self-service platforms. Safety program administration and Occupational Safety and Health Administration (OSHA) standards. Human resources principles, practices, and procedures. Federal and state labor and employment laws and regulations. Public personnel administration principles and practices, preferably in a municipal or government setting. Recruitment, onboarding, employee relations, performance management, training and development, compensation and benefits, labor relations, workplace investigations, and regulatory compliance. Laws, rules, and regulations governing public employment in the State of Iowa.

Must have the ability to:

Provide exceptional customer service while assisting employees with questions related to personnel policies, procedures, benefits, and employment practices. Exercise sound judgment and maintain strict confidentiality when handling sensitive information. Analyze information, identify issues, and recommend practical solutions. Effectively manage multiple projects, competing priorities, and deadlines in a fast-paced environment. Communicate clearly and professionally through verbal, written, and interpersonal communication. Establish and maintain effective working relationships with employees, supervisors, elected officials, department directors, vendors, and the public. Utilize Microsoft Office applications and other technology systems effectively.

Education and Experience Required:

Associate's degree in Human Resources, Business Administration, Public Administration, Industrial Psychology, or a closely related field. Three (3) years of human resources experience. An equivalent combination of education, training, and experience that provides the required knowledge, skills, and abilities may be considered.

Preferred:

Bachelor's degree in Human Resources, Business Administration, Public Administration, Industrial Psychology or a closely related field. Previous human resources experience in a municipal or public-sector environment. Professional certification such as PHR, SPHR, SHRM-CP, or

SHRM-SCP. OSHA

30-Hour Construction or General Industry certification. Experience with UKG Ready HR, timekeeping and payroll modules. Physical, Mental, and Visual Effort Primarily required to sit, with occasional standing and walking. Requires continuous mental, visual attention to accuracy of work; problem solving; interruptions occur. Regularly uses hands and fingers to operate basic office equipment, including computer, telephone, copier, and fax machine. Regularly communicates with others through speaking and listening. Requires close vision and the ability to adjust focus; also requires some distant vision. Working Conditions Primarily works in an office environment with controlled temperatures and limited exposure to loud noises or unusual smells. This position is scheduled to work 40 hours per week. The regular schedule for this role will be 8:00-4:30 Monday-Friday.