HR Operations II

Job Requirements Andover, MA Secret Polygraph Unspecified Career Level not specified Salary not specified Join Premium to unlock estimated salaries Job Description

NOW HIRING

HR Operations II 📍

Location:

Andover, MA (

Hybrid:

3-5 days onsite) 🏢

Company:

PDS Defense, Inc. 🆔

Job ID:

218188 💲

Pay Rate:

$37.19/hour 🌟 Position Overview PDS Defense, Inc. is seeking a detail-oriented HR Operations II Specialist to join the HR Solution Center team. In this role, you will support employee experience through Tier 1 HR support, HRIS systems, and high-volume ticket resolution. 🔑 Key Responsibilities Provide responsive Tier 1 HR support across HR systems and training platforms Act as primary contact for HRIS navigation and troubleshooting Manage and resolve HR tickets in Zendesk within SLAs Support full employee lifecycle (onboarding to offboarding) Process employee changes (transfers, promotions, status updates) Audit HR data for accuracy and compliance Respond to HR policy and program inquiries Collaborate with HR and cross-functional teams Maintain and enhance Zendesk ticketing system (Admin level support) Process data imports and maintain system data (ADP, Zendesk) Participate in process improvements and special projects ✅ Required Qualifications High school diploma or GED 3-5 years of relevant HR experience Experience with HRIS systems (ADP preferred) Experience in HR helpdesk/shared services (Zendesk preferred) Ability to support employees across multiple channels (phone, email, Teams) Strong Microsoft Office skills High attention to detail and accuracy ⭐ Preferred Qualifications Prior HR experience Strong collaboration and communication skills Customer-service oriented mindset Ability to work independently in fast-paced environments Multi-tasking and prioritization skills Knowledge of HR practices in multi-state environments 🎁 Benefits (May Include) Direct deposit 401(k) Paid holidays Short-term disability Medical coverage options Career counseling & skills training Employee referral bonuses DailyPay (in select locations) 📩 Interested? Apply today and join a team that values accuracy, service, and employee experience! Next Steps Please click the link below to schedule a phone screening for this position: https://calendly.com/prado_c/indeed-position-details-screening Military connected talent encouraged to apply. VEVRAA Federal Contractor / Request Priority Protected Veteran Referrals / Equal Opportunity Employer / Veterans / Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit http://www.tadpgs.

com/candidate-privacy/ or https:

//pdsdefense.com/candidate-privacy/ The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance group id: 9117PDSD N Name Hidden Recruiter Apply now