Human Resources & Office Coordinator

Human Resources & Office Coordinator Springfield, MA Job Details Full-time 1 day ago Qualifications Employee onboarding Job board recruitment Microsoft Excel Guest relations Healthcare benefits management Phone communication Leave management Employment law Greeting customers Regulatory compliance HR legal compliance Executive administrative support Full cycle recruiting Performance management Personnel records management Employee relations management Clerical experience CRM system proficiency Productivity software Office management Managing executive calendars Onboarding process management Communication skills Payroll processing Entry level Client interaction via phone calls Full Job Description About the job Human Resources & Office Coordinator Our client is seeking a reliable and organized Human Resources & Office Coordinator to support our team. This role combines Human Resources responsibilities with front desk and administrative duties, making it ideal for someone who has HR experience in a small business environment and enjoys wearing multiple hats. We are not looking for a corporate-style HR professional. Instead, we are looking for someone who is practical, approachable, organized, and comfortable supporting employees while helping keep the office running smoothly. This position plays an important role in supporting recruitment, employee relations, payroll coordination, and day-to-day office operations. Key Responsibilities Human Resources Responsibilities Support the full recruitment process, including job postings, screening candidates, and assisting with onboarding new hires. Serve as a point of contact for employee questions, concerns, and general HR support. Assist with employee relations matters, including addressing concerns and helping maintain a positive workplace environment. Ensure company practices remain compliant with federal, state, and local employment laws. Administer and support employee benefits programs, including health insurance and leave requests. Assist with performance management initiatives and employee recognition efforts. Maintain accurate and confidential employee records and documentation. Manage and process employee payroll information, including entering hours into the payroll system. Track and manage employee time-off requests. Assist with updating and maintaining the Employee Handbook. Support leadership with employee disciplinary processes when necessary. Front Desk & Office Administrative Duties Answer incoming phone calls and direct inquiries appropriately. Greet visitors, clients, vendors, and suppliers in a professional and welcoming manner. Assist with general office administrative tasks and daily operations. Maintain and update the company's internal calendar and scheduling needs. Support the President with calendar coordination and appointment scheduling. Utilize office systems including CRM software (JobBoss), Microsoft Word, and Excel. Provide additional office support and administrative assistance as needed. Qualifications Previous experience in Human Resources or HR administration, preferably within a small or mid-sized company. Strong organizational and multitasking skills. Ability to handle confidential employee information professionally. Excellent interpersonal and communication skills. Comfortable working in a hybrid role combining HR and administrative support. Proficiency with Microsoft Office (Word, Excel). Experience with payroll systems or HR software is a plus. Experience using CRM or office systems (such as JobBoss) is preferred but not required.

Job Type:

Full-time Application Question(s): Do you have previous experience working in Human Resources or HR administration within a small or mid‑sized company? Have you supported the recruitment process, including posting jobs, screening candidates, or assisting with onboarding? Do you have experience handling payroll information, tracking employee time‑off, or maintaining confidential employee records? Are you comfortable performing front desk and general administrative duties, such as answering calls, greeting visitors, scheduling, and office coordination? Are you proficient with Microsoft Word and Excel, and do you have experience with HR or CRM systems (e.g., payroll software, JobBoss, or similar tools)?

Work Location:

In person