Administrative Support Specialist

Since our founding in 1994, a Blade of Grass has been a leader in landscape design, installation and maintenance in the Greater Boston area. Our award-winning work is driven by a team of passionate professionals who thrive on creativity, collaboration, and the challenge of transforming outdoor spaces. We take pride in building long-term client relationships based on trust, exceptional results, and outstanding service. As a fast-growing company, we offer exciting opportunities for industry professionals to bring their ideas to life in a dynamic and supportive environment. If you are looking to grow your career with a team that values expertise, innovation, and craftsmanship, we would love to hear from you.

Department:

Admin Reports To:

CFO FLSA

Status:

Full-time Non-Exempt Compensation:

$20-$27/hr

Location:

Sudbury, MA Position Summary:

The Administrative Support Specialist primarily supports general office and facilities operations, including maintaining a clean and organized workspace. This role also serves as the first point of contact for incoming calls and prospective clients. Additionally, this position provides administrative support across departments including high-volume data entry. The ideal candidate is organized, detail-oriented, and effective in a fast-paced environment.

Essential Duties & Responsibilities:

Client Communication Answer incoming phone calls and direct inquiries appropriately Serve as the first point of contact for prospective clients, providing a professional and helpful initial impression Input new leads and prospective clients into CRM system Relay client communications, issues & concerns to appropriate parties Monitor and respond to general email inquiries as needed Office Management Maintain organization and cleanliness of shared office spaces Manage office supplies including ordering and inventory tracking Assist with coordination of internal company events and gatherings Administrative Support Provide administrative support across Accounts Payable (AP), Accounts Receivable (AR), and Human Resources (HR) functions Assist with data entry, document management, and maintaining accurate records Support internal teams with general administrative tasks and special projects as needed Preferred & Required Qualifications Prior experience (1-3 years) in administrative office support or related experience Extremely organized and detail oriented Excellent verbal and written communication skills Ability to manage multiple tasks and prioritize effectively Strong interpersonal and customer service skills Proficient in efficient and accurate data entry Working Conditions Work is primarily performed in a professional office environment with standard office equipment. Must be able to remain in a stationary upright position for extended periods of time occasionally May occasionally be required to work extended hours and/or weekends depending on workload Eligible Benefits Accrual and use of sick time per MA law Health & Dental Insurance Company-matching 401k Bonus pay dependant on personal and company performance Up to 5 paid holidays per year after one year of employment EEO & Accommodation Statement a Blade of Grass is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you require a reasonable accommodation to complete the application process or perform this job, please contact hr@abladeofgrass.com