Human Resources Administrator

We are looking for a dedicated Human Resources Administrator to join our team on a long-term contract basis in Ann Arbor, Michigan. In this role, you will play a key part in managing employee relations cases, ensuring accurate documentation, and maintaining confidentiality while supporting the broader HR team. This position requires strong organizational skills, attention to detail, and the ability to provide timely updates and insights to aid in effective case management.

Responsibilities:

• Receive, document, and triage new employee relations cases to ensure proper categorization and routing.
• Maintain accurate and standardized case records, including subject lines, summaries, issue codes, and formatting.
• Track case milestones and next steps, such as assignment dates, outreach attempts, and closure status.
• Provide routine updates on case statuses to the HR team and ensure all documentation is up-to-date.
• Monitor service level agreements (SLAs) and flag any delays, missing documentation, or bottlenecks.
• Maintain an active tracker for open cases and ensure timely follow-ups.
• Support process improvements by identifying recurring issues in workflows or documentation.
• Assist with scheduling, meeting coordination, and preparation of materials for case reviews.
• Handle sensitive information with a high level of confidentiality and professionalism.
• Contribute to enhancing intake processes and documentation consistency.