After Hours Care Scheduling Assistant

After Hours Care Scheduling Assistant Bloomington, MN Job Details Part-time $24.61

• $29.

73 an hour 1 day ago Benefits Health insurance Qualifications Computer operation Phone communication English Mid-level Databases Medical scheduling Administrative experience High school diploma or GED Medical administrative support Decision making Organizational skills Typing 1 year Phone call management Communication skills Staffing management Full Job Description

JOB DESCRIPTION

HealthPartners is hiring for a Scheduling Assistant to help support Urgent Care.

REQUIRED

High School diploma or GED Two-years experience working with scheduling systems, which require problem solving and decision making. One-year computer experience utilizing spreadsheets, databases and drafting memos. One-year experience working in a clinical setting dealing with varied physician styles and practice parameters. Keyboard proficiency

PREFERRED

Strong oral and written communication skills; excellent telephone skills. Demonstrate experience in organizing work and functioning with multiple priorities and interruptions. Familiarity with Foxpro and Excel.

PHYSICAL REQUIREMENTS

Applicant must be able to sit for prolonged periods of time. This position requires the use of close, visual perception and normal manual dexterity. Must be able to speak, read and write English fluently.

POSITION PURPOSE

Service excellence is to be centered on patient care and patient relationships and is the responsibility of all employees. Teamwork is the norm and all employees will be held accountable to work as effective team members. This position supports the physician staffing for multiple Urgent Care sites. Responsible for scheduling multiple part-time physicians into Urgent Care to cover all evening and weekend hours. Ensure appropriate staffing balance at all sites by specialty and experience/skill level. This position also understands, maintains and updates all the physician call schedules for HealthPartners staff models clinics, subspecialties and hospitals, Ramsey Clinic primary and subspecialty physicians, and for selected contracted medical groups. Provide support to departmental administrative secretarial staff.

ACCOUNTABILITIES

Elicit availability from physicians staffing Urgent Care on a quarterly basis. Prepare quarterly staffing schedule balancing provider resources with the needs of each Urgent Care site by specialty/range of practice. Provide updates monthly and daily reflecting changes and additions. Enter physician call information into the scheduling program with attention given to accuracy and detail. Update Urgent Care provider and call schedules on a daily basis, keeping CareLine, all Urgent Care clinics and appropriate management staff informed of changes and scheduling status. Activate Urgent Care schedules daily for appointment scheduling access. Manage M.D. staffing crises by prioritizing workflow and continually assessing the overall staffing situation. Ensure both quality and quantity of work meets departmental expectations. Assist with the transition of new physicians into Urgent Care; scheduling their orientation to Urgent Care, ensuring appropriate paper work is completed, informing them of Urgent Care scheduling system, and communicating status with medical and administrative management team. Communicate with physicians on a daily basis via incoming and outgoing phone calls and email. Prepare written communications to Urgent Care physicians. Maintain close communication with CareLine staff and contract hospitals to ensure accurate and complete information is available on daily call and Urgent Care coverage schedules. Develop systems for tracking staffing needs and deficiencies. Report issues and concerns to Urgent Care management on an ongoing basis. Maintain provider databases for inter

• / intra-office communications, including home, office, and pager numbers. Schedule and maintain physician staffing for other centralized after hours clinics as required (i.e. flex sig clinic). Assist departmental secretarial staff with work as assigned. 122020_After_Hrs_Care_Scheduling_Asst.doc 09 Mar 00 Page 2 of 2 ABOUT US At HealthPartners we believe in the power of good
• good deeds and good people working together.

As part of our team, you'll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work. We're a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world. At HealthPartners, everyone is welcome, included and valued. We're working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change. Benefits Designed to Support Your Total Health As a HealthPartners colleague, we're committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care. Join us in our mission to improve the health and well-being of our patients, members, and communities. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.

JOB INFO

Job Identification 118676 Organization HealthPartners/GHI, HealthPartners Enterprise Posting Date 04/13/2026, 09:54 AM Locations 8170 33rd Ave S

• Bloomington Work Schedule Week 1: Sunday 6:00am-10:00am Monday 6:00am-2:30pm Tuesday 6:00am-2:30pm Wednesday 6:00am-2:30pm Week 2: Monday 6:00am
• 2:30pm Tuesday 6:00am
• 2:30pm Wednesday 6:00am
• 2:30pm Hours Per Week/FTE 26 hrs weekly / .

65 FTE Union (if applicable)

GHI OPEIU

Local 12 Job Shift Day Position Type Part-time regular Job Category Administrative Department Urgent Care Administration Pay Range $24.61

• $29.

73 hourly Pay Range Statement Compensation is based on the level and requirements of the role. Pay within our ranges may also be determined by education, experience, knowledge, skills, location, and abilities as well as internal equity. Hired candidates may be eligible to receive additional compensation based on role (e.g., shift differential, bonus, sales incentive, productivity pay, etc.). Overtime Eligibility Status Non-Exempt Worker Type Employee