Admin Support (Roster)

Description Administrative Support Department:

Executive•

Code Compliance Division Hourly Rate:

$17.21

Schedule:

Monday•Friday, 8:00 a.m.•5:00 p.m. (Flexible hours; not to exceed 999 hours per calendar year) Important Information About Roster Positions Thank you for considering a roster position with the City of Greensboro! These positions are an excellent opportunity to gain valuable experience and contribute to our community. Please review the details below to ensure you understand the nature of roster employment:

Hourly Employment :

Roster positions are paid hourly and do not include benefits such as medical, dental, or vision insurance, life insurance, paid leave, or paid holidays.

Limited Hours :

Roster employees may work up to, but no more than, 1,000 hours in a 12 month period.

Pension System :

Roster positions are not eligible for membership in the city's pension system. While roster positions do not include benefits, they are often a pathway to full-time, benefited employment with the City. Many of our current full-time employees started in roster positions, and we encourage you to explore this opportunity as a potential first step in your career with us. We value the contributions of all our team members and look forward to welcoming dedicated individuals who share our commitment to serving the community. Why You'll Love This Opportunity This role offers a meaningful way to contribute to the City of Greensboro's mission of creating safe, sustainable, and equitable neighborhoods . As an Administrative Support professional in Code Compliance, your work directly supports residents, businesses, and community partners by helping ensure city standards are upheld with fairness, consistency, and respect. You'll join a people-centered and purpose-driven team where your attention to detail, customer service skills, and commitment to accuracy help keep operations running smoothly. This is an excellent opportunity to gain experience in municipal operations while making a visible impact in the community. About the Role The Administrative Support (Temporary) position provides essential clerical and customer service support for the Code Compliance Division. This team is responsible for enforcing housing, commercial, and zoning standards that protect public safety and neighborhood quality of life. In this role, you will serve as a key point of contact for residents and internal staff, ensuring accurate data entry, timely communication, and responsive service delivery. Key Responsibilities Enter incoming complaints into the department's tracking system with accuracy and timeliness. Respond to public records requests in accordance with City policies and procedures. Assist walk-in customers with questions related to residential, commercial, and zoning compliance. Prepare and distribute notices related to code violations. Process documentation for the release of impounded vehicles. Maintain accurate case records and ensure proper documentation is completed. Provide general administrative and clerical support to division staff. Qualifications Minimum Qualifications High School Diploma or GED equivalent. One (1) year of clerical or administrative support experience. Experience handling confidential information with professionalism and discretion. Ability to manage multiple tasks, meet deadlines, and maintain accurate records. Proficiency in Microsoft Word, Excel, and Outlook . Preferred Qualifications Associate degree in Office Administration, Business, or a related field . Two (2) or more years of administrative experience in a government or code compliance environment. Knowledge of municipal code enforcement, zoning procedures, or commercial compliance processes . Experience with customer requests or records management systems. Bilingual skills (e.g., Spanish/English).