HR Shared Services Specialist l

Company Overview:

Ocean State Job Lot ("OSJL" or the "Company") is a dynamic $850+ million general merchandise retailer with a strong foothold across the Northeast and Mid-Atlantic. With over 170 stores currently and ambitious plans to reach 180 locations, OSJL offers exciting opportunities for growth and contribution. We are an opportunity-driven retailer owning over 50% of our operating locations, totaling 8 million square feet, demonstrating our stability and long-term vision. At OSJL, you will be part of a team committed to delivering exceptional value to our customers while driving positive change and a more responsible future for retail within our communities.

Job Summary:

The HR Shared Services Specialist role at Ocean State Job Lot ("OSJL" and "Company") is responsible for performing a wide range of tasks related to the end-to-end associate lifecycle and for participating in the implementation of process improvements that enhance efficiency and the associate experience. This position is a highly responsive and customer-oriented Human Resources ("HR") professional who supports OSJL's associates, leaders, and other teams within the HR department to ensure that HR processes are efficient and effective.

Key Responsibilities:

Audit data within the Company's human capital management ("HCM") system to ensure accuracy and compliance with internal standards. Respond to and resolve HR inquiries from the Company's associates and leadership. Maintain knowledge and understanding of federal and multi-state employment laws and regulations. Serve as the primary point of contact for all initial state unemployment claims, ensuring accurate and timely submission of associate separation information. As necessary, attend unemployment hearings telephonically. Maintain comprehensive Standard Operating Procedures (SOPs), job aids, and system training resources to standardize workflows across all core HR processes and HCM modules. Serve as a cross-functional partner to other departments within the Company by maintaining up-to-date repositories and producing records, data, and Company policy documentation. Ensure that the Company's Milestone and Years of Service Recognition Awards are delivered to associates accurately and timely. Act as first-tier support for all associate and leader requests, utilizing dedicated HR service tools to manage, troubleshoot, and route inquiries efficiently. Collaborate with the Learning & Development team in the identification of organizational training needs and the creation of a training roadmap.

Qualifications:

Associate's or Bachelor's degree in human resources, business administration, or a related field is required in lieu of experience. 2 or more years of professional HR experience is preferred.

SHRM - CP

certification is preferred. Excellent verbal and written communication skills, and interpersonal skills. Excellent time management skills, the ability to prioritize work accordingly in a timely manner. Ability to deal with interruptions while completing work within deadlines. Strong understanding of unemployment processing. Ability to maintain confidentiality. Proficient in Microsoft Office and Google platform (i.e., Sites, Slides, Drive, Docs, Sheets).

Work Environment:

Works primarily in a climate controlled environment with minimal safety and health hazard potential.

Hybrid work option:

Some work may be completed outside of the Company locations, with at least three (3) days a week in the Corporate Office. The role is responsible for setting up a professional and ergonomically safe work environment and to be available during working hours. Hybrid work options are not guaranteed and are subject to change at any time based upon Company policy, associate performance and business needs. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. This job description does not list all the duties of the job. You may be asked by supervisors or managers to perform other job duties and tasks, some of which may be essential to the position. Leadership has the right to revise this job description at any time. The job description is not a contract, either express or implied. You are an at-will employee, meaning either you or the Company may terminate your employment at any time, with or without notice. The pay rate for this position is $22.00 - $24.00 per hour. Pay depends on years of experience and / or relevant coursework and technical skills.

OSJL Featured Total Rewards & Perks:

Competitive Paid Time Off (PTO)

Comprehensive Health Coverage:

Including but not limited to Medical, Dental, Vision, and much more. 401K Program Flexible Spending Account (FSA) Tuition Reimbursement Associate Store 30% Discounts Enjoy complimentary access to OSJL-owned vacation properties, along with discounted gym memberships and 30% off at OSJL affiliated restaurants. Free lunch Fridays