Crew Support Coordinator

Crew Support Coordinator Raising Cane's - 3.7 Plano, TX Job Details Full-time 1 day ago Qualifications Microsoft Excel Customer inquiry handling High school diploma or GED Productivity software Full Job Description Company Description At Raising Cane's Chicken Fingers®, we serve only the most craveable chicken finger meals - it's our One Love! Known for our great Crew and cool Culture, we follow a Work Hard. Have Fun. philosophy. Raising Cane's is the fastest-growing chicken concept around and is on track to be a Top 10 Restaurant Brand in the United States. Each Crewmember is important to our rapid growth and enduring success. Now is your chance to join the Team and Raise The Bar! Job Description The Crew Support Coordinator is the primary point of contact for restaurant teams and crew, providing timely and accurate support on policies, procedures, and core HR functions. This role requires strong knowledge of company standards, strong organizational skills, and the ability to manage multiple priorities while delivering high-quality, professional service across all levels of the organization.

Your Impact and Responsibilities:

Respond to restaurant and crew inquiries through shared inboxes and online platforms Perform HR compliance and auditing tasks, including I-9 documentation (work authorization), state and local reporting (separations and minors), and labor poster compliance Maintain the HRIS (Workday) with accurate data, including legal name and address changes Complete employment verification requests not supported by our third-party vendor Support cross-functional initiatives and AD HOC requests requiring administrative coordination with Crew Standards, Crew Relations, and other internal stakeholders Qualifications High School Diploma Able to handle highly confidential information and maintain strict confidentiality Detail-oriented, organized, and able to manage multiple priorities Self-driven, flexible, and highly energetic with strong written and verbal communication skills Proficiency in

Microsoft Excel, PowerPoint, and Word Preferred Qualifications:

1+ years' human resources, customer service, or customer support experience Bachelor's degree Knowledge of HR policies, procedures and compliance standards Experience supporting HR administration and employee relations Familiarity with HR systems and documentation practices Experience managing support inquiries, resolving issues, and fostering positive stakeholder interactions Additional Information Terms of Use Privacy Policy Candidate Privacy Notice It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.