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Human Resources Manager - CA
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SMART Supply Chain Inc
Ontario, CA (In Person)
$65,000 Salary, Full-Time
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Job Description
About Us Smart Supply Chain is a rapidly expanding logistics and 3PL company with operations across the U.S. Our Brookshire/Katy warehouse handles high-volume, fast-paced distribution with a diverse, largely hourly workforce. Backed by a powerful network of over 200 international agents , we deliver seamless, reliable, and innovative logistics solutions across the globe. What sets us apart is our unwavering commitment to innovation , sustainable growth , and building long-term partnerships . We don't just move freight—we move businesses forward by redefining what excellence in supply chain management looks like. Position Overview We are hiring a strong, execution-focused HR Manager to take full ownership of HR operations at our Savannah facility. This is not a purely administrative HR role . We need someone who is operationally driven, highly disciplined, and comfortable enforcing policies on the warehouse floor . You must be able to handle pressure, manage frontline workforce issues in real time, and hold employees accountable . Salary Competitive salary based on experience, with performance-based bonus. Responsibilities Take full ownership of day-to-day HR operations in a high-volume warehouse environment Enforce company policies, attendance rules, and workplace discipline consistently and without hesitation Act as the on-site authority for employee relations, including investigations, write-ups, and terminations Manage high-turnover, hourly workforce , including direct hires and staffing agency workers Ensure strict compliance with I-9, onboarding documentation, and labor regulations Work closely with operations leadership to control attendance, reduce absenteeism, and improve workforce reliability Handle conflict resolution on the floor, including real-time intervention when issues arise Maintain accurate HR records and ensure all employee files are audit-ready Coordinate with staffing agencies to ensure labor quality, discipline, and accountability Support payroll, time tracking, and benefits coordination Drive a no-excuses, performance-driven culture aligned with operational goals Experience & Skills 5+ years of HR experience in warehouse, logistics, or manufacturing environments (REQUIRED) Fluent in English and Spanish (REQUIRED) - must be able to communicate directly with frontline workers Strong knowledge of U.S. labor law, I-9 compliance, and employee documentation requirements Proven experience managing attendance issues, disciplinary actions, and terminations Comfortable working on the warehouse floor daily , not just in the office Ability to push back, make tough decisions, and handle confrontational situations professionally Experience working with staffing agencies / temporary labor models strongly preferred Highly organized, detail-oriented, and responsive Payroll Regulations, Employee Laws, Workers Comp, Child Support, lawsuits experience What We Expect From You You take ownership — you don't wait to be told what to do You enforce rules consistently , not selectively You are firm, direct, and fair — not overly soft or passive You can handle high-pressure situations without losing control You understand that HR supports operations, not the other way around