Skip to main content
Tallo logoTallo logo
Apply for this opportunity

This job application is on an outside website. Be sure to review the job posting there to verify it's the same.

Apply Offsite

HR Service Center Manager

Job

Triune Infomatics Inc

Redwood City, CA (In Person)

Full-Time

Posted 3 weeks ago (Updated 3 weeks ago) • Actively hiring

Expires 6/30/2026

Review key factors to help you decide if the role fits your goals.
How is this calculated?
Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
79
out of 100
Average of individual scores

Were these scores useful?

Skill Insights

Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.

Job Description

Role:
HR Service Center Manager (Tier 1)
Location:
Bay Area (near San Mateo/Redwood City) - 5 days onsite per week
Duration:
Late June through
October Scope of Work:
The contractor will manage the daily operations of an HR Service Center team, serving as the leader for a Tier 1 support function.
Core Responsibilities:
Overseeing a team of approximately 13-19 associates and ensuring high-quality HR customer service Managing case resolution, SLA adherence, and operational metrics Handling escalated HR inquiries and supporting complex employee needs Leading team meetings, providing coaching, and driving performance Supporting I-9 processing and compliance Collaborating with HR leadership on process improvements and service delivery optimization
Key Requirements:
7+ years of HR experience; 3+ years in a people management role Prior experience managing an HR Service Center or call center in a large, complex organization Familiarity with HRIS, case management, and employee portal tools Strong knowledge of HR policies, onboarding, benefits, and I-9 compliance Experience with Oracle HCM, ServiceNow, and Cisco Telephony is preferred Bachelor''s degree or equivalent experience required; SHRM-CP or PHR preferred