Human Resources/Risk Manager

DEFINITION

Under general direction, plans, organizes, administers, coordinates, and performs a wide variety of managerial and professional level duties in support of the Human Resources and Risk Management program for the City of Rialto. This position is responsible for leading core human resources operations including recruitment and selection, benefits administration, classification and compensation, and assists in the over-all operations of the Human Resources and Risk Management Department. The Human Resources/ Risk Manager also provides complex and highly responsible support to the Human Resources/Risk Management Director in areas of expertise and performs related work as required.

DISTINGUISHING CHARACTERISTICS

This is a single-incumbent professional level "at-will" classification responsible for planning, organizing, developing, and managing assigned Human Resources and Risk Management functions for the City. The incumbent is responsible for performing diverse, specialized, and complex work involving significant accountability and decision-making responsibilities, which include program development and implementation of policies, procedures, goals, objectives, priorities, and standards related to risk management and human resources functions and programs. The incumbent serves as a professional-level resource for organizational, managerial, and operational analyses and studies. Performance of the work requires the use of considerable independence, initiative, and discretion within broad guidelines. The work frequently requires attending meetings, coordination with other departments, conducting training, facilitating committee work, and making presentations to City Council. Assigned duties and responsibilities will require work to be performed during and outside of normal office hours, weekends, and holidays.

SUPERVISION RECEIVED AND EXERCISED

Receives administrative direction from the Director of Human Resources and Risk Management. Exercises general supervision over professional, technical, and administrative support staff, as assigned.

ESSENTIAL FUNCTION STATEMENTS

-- Essential responsibilities and duties may include, but are not limited to, the following: Plans, manages, oversees, and performs the operations and activities of assigned Human Resources and Risk Management functions including but not limited to recruitment and selection, benefits administration, classification and compensation, HRIS, training and organizational development and workplace safety. Manages and coordinates the daily operations of human resources and risk management functions to ensure effective service delivery, regulatory compliance, risk mitigation and alignment with City policies, Personnel Rules, MOUs, Resolutions and industry standard or administrative guidelines. Develops, recommends, and implements policies, procedures, regulations, and best practices related to human resources and risk management; evaluates program effectiveness, and recommends operational and policy improvements based on data, trends, and organizational needs. Develops and implements goals, objectives, and priorities for the assigned areas of Human Resources and Risk Management. Recommends appointment of staff; trains, motivates, and evaluates; establishes and monitors employee performance objectives; prepares and presents employee performance reviews; provides or coordinates staff training and development. Consistently and effectively ensure compliance with Federal, State, and Local laws that impact the City's and HR/RM department operations regarding employer-employee relations, health and safety, personnel, and all other human resources related matters; identify and enhance program compliance for the betterment of City departments and staff. Actively audit and review program delivery methods procedures, workload and related duties; maintain work standards; coordinate, recommend, and assist in implementation of changes. Respond and resolve difficult and sensitive inquiries and complaints. Prepare and present staff reports and other necessary correspondence. Exercises a high level of independent judgment and discretion in advising executive management, department heads, managers, and supervisors on sensitive and complex personnel, labor relations, and risk management matters, including performance management, discipline, investigations, grievances, reasonable accommodations, leaves of absence, and compliance. Prepares, administers, and monitors assigned budgets for human resources and risk management programs, including insurance premiums, claim costs, and training expenditures. Performs periodic audits and inspections and monitors worksites and workplace for exposure to potential health and safety hazards. Complies with the Department of Transportation's Drug and Alcohol Testing program and maintains appropriate records. Serves in a leadership role working closely with City departments, in effective emergency management, disaster preparedness, and hazardous material management programs. Participates in the selection of, trains, motivates, and evaluates assigned personnel; works with employees to correct deficiencies; recommends and implements discipline and termination procedures. Develops and manages requests for proposals for professional and/or contracted services; prepares scope of work and any technical specifications; evaluates proposals and recommends award; negotiates contracts; administers contracts to ensure compliance with City specifications and service quality. May serve as Acting Director of Human Resources and Risk Management, as assigned. Performs other duties as assigned.

QUALIFICATIONS

Knowledge of:

Administrative principles and practices, including goal setting, program development, implementation, evaluation, and project management. Principles and practices of budget development and administration. Principles and practices of employee supervision, including work planning, assignment, review and evaluation, and the training of staff in work procedures. Principles and practices of leadership. Principles and techniques for working with groups and fostering effective team interaction to ensure teamwork is conducted smoothly. Applicable federal, state, and local laws, regulatory codes, ordinances, policies, and procedures relevant to assigned areas of responsibility, including environmental safety and health laws applicable to public agencies. Principles and practices of contract administration and management. Modern and complex principles, practices, regulations, and techniques in the field of human resources risk management and loss control techniques. Research methods, data collection, sampling techniques, and statistical analysis. General liability and workers' compensation laws and claim settlement procedures. Property and liability insurance administration. Training needs assessment; training curriculum development, and training delivery methods and techniques for adult learners. Emergency management programs and requirements. Techniques for effectively representing the City in contacts with governmental agencies, community groups, and various business, professional, educational, regulatory, and legislative organizations. Recent and on-going developments, current literature, and sources of information related to the operations of the assigned area. Methods and techniques of preparing technical and administrative reports, and general business correspondence. City and mandated safety rules, regulations, and protocols. Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed. Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff. Ability to : Plan, organize, oversee, and perform human resources and risk management functions of the Human Resources and Risk Management Department for the City. Maintain confidentiality of work performed and while operating under required reporting laws and regulations. Develop and implement goals, objectives, practices, policies, procedures, and work standards. Prepare and administer budgets; allocate limited resources in a cost-effective manner. Provide administrative, management, and professional leadership. Select and supervise staff, provide training and development opportunities, ensure work is performed effectively, and evaluate performance in an objective and positive manner. Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and standards relevant to work performed. Evaluate and develop improvements in operations, procedures, policies, or methods. Provide appropriate human resources and risk management services and advice to City departments and employees. Prepare clear and concise reports, correspondence, policies, procedures, and other written materials. Research, analyze, and evaluate new service delivery methods, procedures, and techniques. Analyze, interpret, summarize, and present technical information and data in an effective manner. Conduct complex research projects, evaluate alternatives, make sound recommendations, and prepare effective technical staff reports. Effectively represent the department and the City in meetings with governmental agencies, community groups, and various businesses, professional, and regulatory organizations, and in meetings with individuals. Establish and maintenance of a variety of filing, record-keeping, and tracking systems. Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments. Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks. Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax. Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines. Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. Work weekends, evenings, and attend special events as required. Experience and Training Guidelines Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Experience :

Four (4) years of professional level experience in administering human resources and risk management functions including recruitment and selection, benefits administration, health/wellness, leave management, return-to-work, safety management, and employee training, including at least one year at a supervisory level.

Training :

Equivalent to a Bachelor's degree from an accredited college or university with major coursework in Risk Management, Occupational Safety and Health, Business or Public Administration, or a related field. A Master's degree in a related field is highly desirable.