Senior Program Manager Workforce & Compliance

Senior Program Manager

• Workforce & Compliance Village Exchange Center
• 5.0 Aurora, CO Job Details Full-time $60,000
• $70,000 a year 6 hours ago Benefits Health insurance Dental insurance 401(k) Qualifications Spanish Teamwork Program management Working with immigrant populations Employee relationship building English Project management Full Job Description Senior Program Manager

•

Workforce & Compliance Reports To:

Associate Director of Community Engagement Position Status:

Full-time, Exempt Location:

Aurora and Denver, CO Target Salary Range:

$60,000

• $70,000 per year (Commensurate with experience) About Village Exchange Center (VEC) The Village Exchange Center is a community center and multi-faith worship space that celebrates religious and cultural diversity.

We create an inclusive environment where residents from all backgrounds can practice, interact, share, and develop together. Our mission is to assist the immigrant and refugee population to feel empowered to use their existing strengths and unique perspectives to enrich the city's diverse and inclusive community. VEC is currently transitioning from a crisis

• response service center to a national model for community belonging and economic mobility.

The Opportunity VEC is seeking an agile, community-focused, and strategic Senior Program Manager to spearhead our workforce development pipelines and drive integrated community services. This role serves as a dynamic bridge between high-level program design and responsive frontline community support. Rather than focusing on a single, rigid initiative, this position is built for an adaptable program leader. The Senior Program Manager will work closely with senior leadership to operationalize VEC's "Stability-to-Growth Pathway" while remaining highly responsive to shifting community needs, emerging public benefit rules (such as H.R. 1), and crisis-response dynamics. Initially operating as a high-level individual contributor who collaborates deeply with existing navigation teams, this role is explicitly designed to scale. As VEC introduces new financial granting initiatives, emergency relief resources, and expanded wrap-around services, this professional will possess the flexibility and foresight to scale these programs and mentor future staff as the department expands.

Core Responsibilities Workforce Development & Pipeline Building Career Readiness Frameworks:

Manage a targeted, high-impact caseload of community members, delivering tailored career exploration, resume writing assistance, mock interviews, and employment navigation optimized for immigrants, refugees, and adult learners.

Employer & Institutional Partnerships:

Leverage strong networking skills to outreach to regional employers, corporate entities, school districts, and community colleges to secure direct job placements, apprenticeships, and educational on-ramps.

Program Design & Facilitation:

Plan, develop, and facilitate adaptive employment readiness workshops and digital literacy training, adjusting curricula to meet the unique needs of Limited English Proficient (LEP) individuals.

Compliance Hub & Integrated Wrap-Around Services Flexible Service Integration:

Serve as the operational engine for VEC's Compliance Hub, initially navigating H.R. 1 benefit retention rules (SNAP/Medicaid) while remaining flexible to absorb, design, and launch new wrap-around services as community safety nets evolve.

Resource Mapping & Activity Tracking:

Guide community members into active eligibility tracks, including internal social enterprises (like the Farm), partner programs, or online assignments, and manage systems to verify participation hours to secure client stability.

Crisis Response Adaptability:

Maintain a high degree of programmatic flexibility to pivot workflows, resources, and outreach strategies in real-time to address unexpected crisis

• response needs within the service community.

Financial Stewardship & Emergency Relief Granting & Cash Assistance Oversight:

Provide operational structure and screening mechanisms for VEC's community financial granting initiatives, emergency relief funds, or cash assistance programs as funding streams arise.

Budgetary Management:

Formulate, track, and manage complex, multi-tiered program budgets, ensuring impeccable compliance with private grants, state funding, and organizational financial guardrails.

Team Collaboration & Scalable Leadership Cross-Team Navigation Support:

Coordinate closely with existing internal navigation teams, sharing resource knowledge, aligning workflows, and providing secondary cross-functional support without imposing immediate administrative overload.

Supervisory Scaling:

Establish standardized procedures, operational playbooks, and training models to prepare for the direct onboarding, scheduling, and supervision of incoming Cultural Navigators as new programs scale.

Senior Leadership Alignment:

Collaborate frequently with senior leadership to translate organizational strategy into day-to-day operational realities, establishing data feedback loops to track participant progress toward economic self-sufficiency.

Data Integrity & Reporting CRM System Management:

Ensure data collection across case management databases (Apricot, Salesforce, etc.) remains flawless, capturing workforce outcomes, compliance tracking, and financial aid metrics.

Grant Compliance:

Assist with data gathering and narrative drafting to support rigorous grant reporting timelines, funding deliverables, and comprehensive program evaluations ahead of schedule.

Qualifications & Attributes Experience:

7-10+ years of professional experience in workforce development, community navigation, human services, or adult education frameworks. A deep background working alongside immigrant, refugee, and multi-cultural communities is strictly required.

Agility & Systems Thinking:

Proven ability to manage multiple shifting priorities simultaneously, make critical decisions in a fast-paced environment, and easily pivot strategies when policy landscapes change.

Program & Granting Knowledge:

Strong understanding of career coaching methodologies, public benefit compliance structures, and the structural execution of financial relief or grant deliverables.

Technical Skills:

Advanced proficiency with cloud productivity suites (Google Workspace, Microsoft Office) and centralized database reporting software (such as Apricot or Salesforce).

Language:

Professional bilingual fluency (written and oral) in English and Spanish is required to effectively serve our core community demographics.

Leadership & Diplomacy:

Exceptional relationship-building skills, solid diplomacy, and a clear capacity to step into a direct supervisory role to mentor and lead teams as programming expands. Diversity, Equity, and Inclusion (DEI) Statement Village Exchange Center is an equal opportunity employer committed to creating a diverse, equitable, and inclusive workspace that mirrors the vibrant community we serve. We actively encourage applications from individuals of all backgrounds, including immigrants, refugees, people of color, individuals with disabilities, and members of historically underrepresented groups. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. How to Apply & Contact Information Interested candidates should submit a comprehensive resume and a cover letter detailing their experience in workforce navigation, client compliance support, and program implementation to the Associate Director.

Contact Email:

Subject Line:

Senior Program Manager Application•

Your Last Name Application Deadline:

Open Until Filled Pay:

$60,000.00

• $70,000.

00 per year

Benefits:

401(k) Dental insurance Health insurance

Work Location:

In person