Human Resources/Technology Manager

Human Resources/Technology Manager Melrose, MA Job Details Full-time 1 day ago Benefits 401(k) Paid time off 401(k) matching Qualifications Website maintenance Website management HR department experience Employee retention Client relationship development Microsoft Office Social media platforms Driver's License Driving Decision making Problem-solving Productivity software Microsoft Project Communication skills Technical Proficiency Stakeholder relationship building Entry level Full Job Description Technology/HR Manager WJM Home Care, LLC (dba Home Instead®, an independently owned and operated franchise)

Location:

Melrose, MA Posted:

March 20,2026

About Us:

WJM Home Care, LLC (dba Home Instead®) is a locally owned and operated franchise dedicated to enhancing the lives of aging adults and their families. We provide dependable, compassionate care and are proud to be part of the Honor Company network.

Position Overview/Key Responsibilities:

This role requires strong leadership, self-motivation and team collaboration skills as well as HR experience and a strong technology background. This is a full-time in-office position .

• Evaluating new programs and rolling them out efficiently utilizing a project plan
• Improving existing programs by evaluating objectives and specifications, reviewing proposed changes and making recommendations
• Updating the company website - collecting Google reviews and working with our social media team
• Maintain client confidence by keeping their information confidential
• Preparing reference material for users by drafting operation instructions
• Collaborate with franchise leadership to meet or exceed business goals
• Providing HR support to employees including retention strategies, recognition programs, and other duties to be determined
• Maintain all company documentation to match compliance standards
• Understanding company goals and metrics and participating in collection of these numbers .

Build relationships across the organization—office team, Care Professionals, clients, and families

Qualifications:

Strong communication, organization, and problem-solving abilities. Tech proficiency, especially in Microsoft Office Suite and Microsoft Project. Valid driver's license, reliable transportation, and insurability.

Why Join Us:

• Our work makes a difference Fun, Supportive, mission-driven team environment.

Professional growth and leadership development opportunities. Apply today to become part of a dedicated organization that values innovation, compassion, and excellence in care.

Benefits:

401(k) 401(k) matching Paid time off

Experience:

Microsoft Office:

1 year (Required) Ability to

Commute:

Melrose, MA 02176 (Required) Ability to

Relocate:

Melrose, MA 02176: Relocate before starting work (Required)

Work Location:

In person