Job Description
Job Summary:
The Director of Human Resources supports all business operations by managing the organization's HR administration and execution. Overall, this position is responsible for executing and managing all recruiting, onboarding, offboarding, performance management, payroll/benefits and general HR activities for the site. Essential Functions, Duties and Responsibilities:
The following statements reflect the duties considered necessary to describe the essential functions of the job as identified and shall not be considered as a detailed description of all the work requirements that may be inherent in this position. Key Responsibilities:
Recruitment:
Responsible for the timely sourcing, interviewing, & onboarding of candidates through the Applicant Tracking System. Maintaining an accurate and timely submission of the weekly open positions report. Participation in marketing the facility through recruitment events held at the facility as well various organizations and schools, i.e. open interviews & job fairs. Ensure internal posting process is properly managed within the facility, and for employees involved in facility-to-facility transfers. Promote company Employee Referral Program. Accurately track employee referral program and timely payout of referral bonuses. Onboarding & Training:
Orient and complete new hire paperwork for all new staff members and ensure that employment regulatory requirements are met; to include but not limited to, reviewing benefit program eligibility, describing benefit plans, and confirmation of enrollment completion. Schedule new hires for General Orientation and deliver HR training component. Administrative:
Obtain all required regulatory documentation for all licensed & certified persons hired at the facility at time of hire, and annually thereafter, i.e., professional licenses and CPR and other Life Safety certifications. If not certified arrange for training. Obtain medical documentation required for Measles, Rubella and TST for applicable new hires. Coordinate new hire physicals. Ensure that all personnel actions are properly documented (location, address, rate of pay and status change, disciplinary actions, and signature receipts). Maintain staff member personnel records in accordance with regulatory agency requirements and HR Policy & Procedure Manual. Process employee background checks as required by the OMH/OASAS
entities. Initiate probationary and annual performance evaluation process. Administer 30 Day New Hire Surveys & Exit Interviews in accordance with company policy. Complete wage verification forms for Social Service agencies, insurance, and mortgage companies, etc. Order name badges, business cards and computer access as needed. Timely processing of employee termination and maintain staff roster in several databases. Payroll& Benefit Administration Timely distribution of information on the company's benefits package to all eligible employees, monitor pending enrollments and provide follow-up to verify completion. Responsible for accurate and timely data entry of employee information and ongoing maintenance in HRIS system. Run various reports out of HRIS. Assist employees with benefit/payroll inquiries. Interpret personnel policies and procedures and communicate benefit program details to staff. Upon termination of staff, distribute documentation relating to benefits such as Health Insurance, 401K, Life Insurance, and Dental Insurance. Helps coordinate all employee activities, as established by executive staff. Compile and track paperwork for staff members on leave of absence; maintain compliance with FMLA and other regulatory leaves; maintain communication with staff members on return-to-work expectations. Unemployment & Workers Compensation:
? Ensure timely response to claims for unemployment insurance. Verify that all termination data is reported to payroll within one pay period of termination date. ? Represent the company in UI and WC hearings when necessary. ? Participate in facility Safety Committee. ? Compile and submit information for unemployment, Worker's Compensation, and disability claims; maintain OSHA 300
log. Employee Relations:
? Ability to triage employee concerns and issues; knowing when to escalate to the COO/CEO. ? Ensure consistent application of policy & procedures to include corrective disciplinary actions. ? Maintain disciplinary log. ? Drive facility recognition and retention programs, i.e., Employee of the Month, birthdays, anniversaries. ? Managing Performance Management systems and supporting management in employee development. ? Cultivating and monitoring company culture via multiple avenues, to support the attainment of the company's goals and promote employee satisfaction and retention. ? Planning and executing company events and meetings (both remote and in person) that encourage team bonding, culture diffusion and ongoing organizational learning and development. General:
? Apply knowledge and understanding of all policies and procedures. Act as a resource for staff seeking guidance and explanation of policies and procedures. ? Overseeing all HR initiatives, strategies, systems, and tactics. ? Exhibits the highest level of customer service towards residents, staff, and visitors. ? Consistently demonstrates the ability to respond to changing situations in a flexible manner to meet current needs, such as reprioritizing work as necessary. ? Supporting team management by providing HR counsel, mediation, workshops, training, and best practices on issues such as non-performing employees and improving and developing employee skills. ? Researching, developing, writing, updating, communicating, and enforcing all company policies and procedural guidelines to meet organizational values. ? Maintaining company HRIS for an efficient and employee friendly HR experience. ? Utilizes electronic timekeeping system as directed. ? Arrives to work on time, regularly, and works as scheduled. ? Recognizes and follows the dress code of the facility including wearing name tag at all times. ? Follows policy and procedure regarding all electronic devices, computers, tablets, etc. ? Supports and abides by NYMC's Mission, Vision, and Values. ? Abides by NYMC's businesses code of conduct, compliance and HIPAA policies. ? Performs other duties as assigned by supervisor, management staff or executive team. Education Requirements:
? Bachelor's degree in Human Resources, Business Administration, Healthcare Administration, or a related field required. ? Master's degree in Human Resources, Business Administration (MBA), or a related field preferred. ? Professional HR certification (PHR, SPHR, SHRM-CP, or SHRM-SCP
) strongly preferred. ? Familiarity with healthcare regulatory requirements including OMH, OASAS, and DOH preferred. Experience Required:
? Minimum of 5 years of progressive human resources experience, with at least 3 years in a management or supervisory capacity. ? Prior experience in a healthcare, long-term care, or behavioral health setting strongly preferred. ? Demonstrated experience managing full-cycle recruitment, onboarding, performance management, and employee relations. ? Experience administering payroll, benefits, and leave of absence programs including FMLA compliance. ? Working knowledge of federal and state employment law including ADA, HIPAA, OSHA, and Workers' Compensation regulations. ? Proficiency with HRIS platforms, electronic timekeeping systems, and Microsoft Office Suite required. ? Experience with OMH/OASAS
regulatory compliance and documentation preferred. Additional Skills:
? Problem Solving Customer Service Decision Making Excellent Communication
