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Job Description
What You'll Be Doing The Human Resources Systems Manager plans and leads the strategy, implementation, and ongoing optimization of HR information technology platforms that support the full employee lifecycle. This role ensures system reliability, data accuracy, security, and seamless integration across HR applications. The ideal candidate partners closely with HR and IT teams to enhance processes, elevate user experience, and maintain compliance with organizational standards. They will also manage vendor relationships and oversee system upgrades, enhancements, and issue resolution.
Essential Functions:
Lead the Human Resources Information Technology team by creating and overseeing team's workflow and required tasks, define goals, communicate objectives and monitor team performance Oversee the configuration, maintenance, and optimization of HR technology platforms, ensuring data accuracy, security, and system reliability Partner with HR, IT and ERP stakeholders to analyze process needs, recommend solutions, and implement enhancements that improve efficiency and user experience Manage system integrations, upgrades, testing cycles, and issue resolution, coordinating with vendors and internal teams as needed Develop and maintain documentation, workflows, and standards to support consistent system usage and compliance with organizational policies Provide guidance and support to HR staff and end users to ensure effective adoption of HR systems and related technologies About Our Team Wake County Information Technology is in the heart of Raleigh's booming downtown, a part of the Research Triangle area. If you're a tech-guru, this is the place to be. Our team of smart, dedicated people is respected within our organization and recognized as leaders in the use of technology by the prestigious Center for Digital Government, regularly ranking in the top ten among counties with a population for 1 million or more. Our team members are our most valued asset and treated as such with competitive salaries and top-notch benefits. We believe a good work/life balance helps people make better decisions, be more creative, and enjoy coming to work. If you thrive in a highly collaborative, fast-paced, supportive environment, then you owe it to yourself to check us out. The Basics (Required Education and Experience) Bachelors degree in Computer Science, Information Systems, Human Resources or a related field. Three years of experience as a systems analyst or administrator including at least two years of management experience. Equivalent education and experience are accepted Please include ALL prior work experience on your application and resume. Beyond the Basics (Preferred Education and Experience) Proficiency with major Human Capital Management (HCM) cloud platforms System configuration and administration skills, including workflows, automation, permissions, and security controls Experience with data management, including reporting, analytics, data integrity, and audit processes. Knowledge of system integration tools, application programming interfaces (APIs), middleware, and data exchange formats (for example:
XML, JSON, SFTP
). Strong understanding of project management methods, testing cycles, change management, and release management within HR systems Risk identification, mitigation strategies, and contingency planning How Will We Know You're 'The One'? Communicates technical information clearly and accessibly for nontechnical stakeholders across teams Applies structured analytical thinking to identify system issues, assess process gaps, and recommend effective solutions Leads and organizes projects with strong prioritization skills, ensuring multiple initiatives move forward successfully Builds strong partnerships and collaborates effectively with cross-functional teams Adapts quickly to change and maintains a continuous improvement mindset in dynamic environments
About This Position Location:
WCOB Raleigh, NC 27602
Employment Type:
Regular Work Schedule:
Monday-Friday 8:30-5:15
Hiring Range:
89,331-125,063
Market Range:
89,330.00 - 160,793.00 Please include ALL prior work experience on your application and resume.
Posting Closing Date:
7:00 pm on 6/21/2026 What Makes Wake Great Equal Opportunity Statement Background Check Statement Emergency Service Worker Statement What Makes Wake Great Consistently ranked high among the best places to live and work in America, Wake County is home to NC State University, Research Triangle Park, and 2006 Stanley Cup Champions, the Carolina Hurricanes. In addition to being Wake County's seat of government, Raleigh is also the center of state government, with the Capitol Building, legislature and many state government offices located in Raleigh. With an estimated population of just over 1.2 million residents, Wake County is North Carolina's most populous county. Entertainment, recreation, and art and culture abound with the North Carolina Museum of Art, JC Raulston Arboretum, and the Neuse River Trail all in the heart of Wake County. Wake County uses the Council/Manager form of government. Currently, the seven members of the Board of Commissioners are elected by district on a partisan basis and serve four-year terms. In Fall 2026, two at-large seats will be added for nine total commissioners. The County is regarded as a fiscally responsible and well-managed government, enjoying a AAA bond rating. The County's FY2026 General Fund budget is approximately $2.1 billion, and the County has over 5,100 full time employees. Wake County Government came in at #2 on the Healthiest Employers list for 2024. This year, US News & World Report ranked Raleigh #5 on its list of Best Places to Live, and the Milken Institute ranked Raleigh #1 on its 2025 list of Best-Performing Cities. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training. Apply Now Share Save Job
