Job Description
MSP Program Manager Eastridge Workforce Solutions•3.9 San Diego, CA Job Details Full-time $75,000•$85,000 a year 10 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Work from home Employee assistance program Vision insurance Opportunities for advancement Qualifications Data-driven problem-solving Video conferences (communication methods)
Full Job Description Created/Revised Date:
May 27, 2026 Anticipated Closing Date:
Open Until Filled Job Title:
Program Manager Location:
Aliso Viejo, CA or San Clemente, CA | Hybrid (1 day work from home after training) Shift:
Monday•Friday | Standard Business Hours Salary Pay Range and Other Compensation:
The salary range for this position is expected to be between $75,000.00•$85,000.00 per year, depending on geographic location, experience, and other qualifications of the successful candidate. Employment Type:
Full-Time | Direct Hire FLSA Status:
Exempt Schedule:
Monday•Friday About the Role:
We are seeking a Program Manager to support MSP operations onsite in either Aliso Viejo or San Clemente. This position plays a critical role in managing contingent workforce operations, supporting client stakeholders, and ensuring a seamless experience for suppliers, hiring managers, and employees throughout the employment lifecycle. This is a high-visibility role ideal for someone who thrives in a fast-paced environment, enjoys building strong relationships, and is looking for long-term growth within workforce solutions and program management. Essential Duties and Responsibilities:
Serve as the primary liaison between the MSP program team, client stakeholders, suppliers, and contingent workers while maintaining a high level of professionalism and program knowledge. Coordinate candidate interview scheduling, resume screening, and support the overall selection process. Ensure compliance with all pre-employment screening requirements and contractual obligations. Facilitate onboarding activities, orientation sessions, and employee engagement initiatives. Address employee relations matters with discretion, professionalism, and confidentiality. Maintain accurate workforce data within the VMS system and prepare workforce and HR-related reports as needed. Investigate and resolve payroll, billing, and compliance-related issues in collaboration with internal teams and suppliers. Support job description development, salary benchmarking, and performance evaluation processes. Conduct audits to ensure adherence to employment laws, program guidelines, and operational standards. Execute offboarding procedures including terminations, exit interviews, and required documentation. Assist with planning and representation at client meetings and events. Manage additional projects and operational initiatives assigned by leadership. Qualifications:
Minimum 3 years of experience in a customer-facing, account management, recruiting, staffing, or workforce operations environment. Strong communication, interpersonal, and relationship-building skills. Excellent organizational, multitasking, and problem-solving abilities. Ability to manage multiple priorities in a fast-paced, deadline-driven environment. Detail-oriented with strong analytical and decision-making capabilities. Customer service-focused mindset with the ability to work independently and collaboratively. Relevant post-secondary education or equivalent experience in Human Resources, Business Administration, or related fields preferred. Preferred:
2-3 years of MSP program management experience. Experience in Recruiting, Talent Acquisition, or Account Management. Experience working with Vendor Management Systems (VMS). Experience analyzing workforce data and presenting actionable insights to stakeholders. Work Environment and Physical Demands:
Professional office environment utilizing standard office equipment including computers, phones, photocopiers, and filing systems. Regular written and verbal communication with employees, customers, vendors, managers, and stakeholders. Ability to attend meetings in person and virtually using phone and video conferencing platforms. Occasional lifting of office supplies and materials up to 20 pounds. Travel:
Approximately 5% local travel may be required for this position. Benefits:
Medical, Dental, Vision 401(k) Paid Time Off Career Growth Opportunities Employee Assistance Programs Disclaimer:
The compensation and benefits information in this posting represent a good faith and reasonable estimate of what it might pay for this position. This information may be modified at any time, subject to applicable law. Equal Opportunity Employer:
Eastridge Workforce Solutions is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity, and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, gender expression, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Eastridge Workforce Solutions also prohibits harassment or retaliation of applicants or employees based on any of these protected categories. It is our policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Massachusetts Candidates:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Privacy:
Information collected and processed as part of your candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Eastridge's Privacy Policy Eastridge Privacy Policy, as well as Eastridge's Pre-Use Notice of Collection and Automated Decision-Making Technologies Data Collection Notice. By applying for this job, you agree to receive calls, AI-generated calls, if applicable, text messages, or emails from Eastridge Workforce Solutions and/or its agents and contracted partners related to confirming assignments and job openings. Message frequency may vary. Standard message and data rates may apply depending on your mobile carrier. To opt out of receiving SMS messages from us at any time, simply reply to the text with "STOP." You can access our SMS Terms and Conditions here: SMS Terms and Conditions #IPROPLUS
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