Manager Talent Attraction & Experience

At AmaWaterways, we believe meaningful careers begin with purpose, passion and a shared commitment to delivering unforgettable experiences. For those who value curiosity, connection and personal enrichment, AmaWaterways offers the opportunity to help craft meaningful river journeys that invite travelers to follow their own current. Built on a foundation of heartfelt hospitality, we treat our guests—and each other—with genuine care, warmth and respect. AmaWaterways fosters a collaborative environment both onboard our ships and across our global network of offices, where team members grow together, support one another and take pride in upholding the high standards and thoughtful service our company is known for. We invite talented, motivated professionals to explore our career opportunities and begin their journey with AmaWaterways today. SUMMARY The Manager, Talent Attraction & Experience, plays a key role in executing AmaWaterways' talent strategy and delivering a consistent, high‑quality candidate and onboarding experience. Reporting to the Director, Talent Attraction & Experience, this role blends hands‑on recruiting leadership with experience design, employer branding support, and process improvement. The ideal candidate is a strong people partner who thrives in a fast‑paced environment, understands how hiring impacts business outcomes, and is committed to delivering a warm, brand‑aligned experience from first touch through day one.

DUTIES AND RESPONSIBILITIES

Execute talent attraction and candidate experience initiatives aligned with overall People and business strategy Manage full‑cycle recruitment for assigned corporate, shipboard, and/or international roles Serve as a key partner to hiring managers, providing guidance on sourcing strategies, selection, and candidate experience Support and enhance employer branding efforts in partnership including Marketing, Public Relations and Communications Ensure a consistent, inclusive, and brand‑aligned candidate journey from application through onboarding Collaborate with onboarding partners to ensure smooth transitions for new hires Track and report on recruiting metrics such as time‑to‑fill, candidate satisfaction, and hiring effectiveness Identify opportunities to improve recruiting processes, tools, and workflows to support scale and efficiency Maintain relationships with external recruiting partners, agencies, and talent pipelines as needed Support diversity, equity, and inclusion practices throughout attraction and hiring efforts Partner closely with the Director and broader People Team on workforce planning and talent initiatives Perform other related duties or projects as assigned

SUPERVISORY RESPONSIBILITIES

May directly supervise recruiters, coordinators, or contract recruiting support, depending on business needs Provides day‑to‑day coaching, guidance, and support to ensure high performance and alignment Participates in interviewing, onboarding, performance feedback, and development conversations Supports hiring operations across departments while escalating strategic decisions to the Director

QUALIFICATIONS

Education:

Bachelor's degree preferred (HR, Business, or related field)

Experience:

5-7 years of experience in recruiting, talent acquisition, or related people functions Prior experience in hospitality, travel, consumer services, or luxury brands preferred Experience supporting employer branding or candidate experience initiatives a plus Strong interpersonal and stakeholder partnership skills Ability to balance hands‑on execution with process improvement Data‑driven mindset with experience using recruiting metrics Proficiency with Applicant Tracking Systems (ATS), HRIS, and Microsoft Office Suite

CORE COMPETENCIES

Collaboration & Teamwork Partners effectively across teams and functions; values diverse viewpoints; build trust; advances shared goals and collective success. Quality & Accountability Delivers accurate, thoughtful work; applies feedback to improve outcomes; maintains high standards while balancing efficiency. Communication Communicates clearly and thoughtfully; adapts messaging; listens actively; presents ideas with confidence and purpose. Ethics & Integrity Leads with integrity, transparency, and professionalism; honors commitments; builds trust through consistent actions; upholds AmaWaterways' values and standards. Adaptability Responds effectively to change; manages competing priorities; remains resilient and focused amid uncertainty and evolving needs. Customer Focus Responds with care and professionalism to internal and external customer needs; navigates challenges constructively; seeks feedback to elevate the experience.