Human Resource Generalist

Conduct ER risk & compliance assessments to implement proactive site-specific strategies and action plans to improve results. Conduct thorough in-person investigations of employee grievances and provide recommended actions based on findings, including more complex matters such as allegations of harassment, workplace violence, discrimination, retaliation, and employee misconduct. Ensure strict adherence to the Collective Bargaining Agreement, balancing employee advocacy with contractual compliance. Foster a positive working relationship with Union Stewards and Representatives. Ensure timely follow-up, progress, and completion of corrective actions flowing internal investigations. Maintain accurate records for union members, including seniority lists, disciplinary actions and grievance documentation. Complete and track management exit interviews (1x1) and hourly exit interviews (automated) and assist in onboarding processes. Build and maintain weekly people tracking and monthly reports, identifying trends and actions. Leverage resources and proactively collaborate with HR Committee to ensure the applicable policies, training and risk mitigation strategies are in place to support company mission, values, and policies. Post job openings, screen applicants, conduct interviews and manage hiring process. 3+ years of Human Resources or related experience including employee relations and labor law. Knowledge of employment laws including

ADA, FLSA, FMLA

Experience in retail and/or the food and beverage industry a plus. Passion for resolving people's problems. Ability to mediate tense situations and manage disputes between employees, supervisors and union representatives. Adaptable, flexible, and motivated to drive results. Expert in time management and attention to detail; prioritizing/organizing and meeting deadlines of multiple projects in a very fast paced environment. Effective communication - written, verbal and listening skills. Ability to present information in a clear and concise manner (verbally and in writing) to ensure others understand ideas; adapt message, style, and tone to base on audience. Objective, approachable and able to interact effectively with all levels of employees both in person and in a positive and respectful manner. Able to work with all levels of the team, including senior leader. High level of personal integrity; ability to handle sensitive information with confidentiality. Maintain calm under pressure; thrives in a fast-paced environment where change is a constant Proficient in technology and like it! Comfortable working with applicant tracking systems, MS Office (PPT, Word, Excel ADP knowledge is an advantage, Excel knowledge required. Bachelor's degree in a related field of study, or equivalent directly related work experience. SHRM or PHR certification a plus.