Scheduling Analyst

Scheduling Analyst Hollywood, FL Job Details Full-time 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Qualifications Record keeping System administration Staff scheduling Data reporting Mid-level Improving operational efficiency Data quality management Key Performance Indicators Performance Improvement (PI) Data analytics Organizational skills Systems & applications support Amadeus Kronos Cross-functional collaboration Data-driven decision making Staffing management Cross-functional communication Full Job Description About Seminole Hard Rock Hotel & Casino Hollywood Seminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019. New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel & Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional amenities include the lush, "Bora Bora" style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa® & Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport. For more information, visit us online at www.seminolehardrockhollywood.com, call 800-937-0010 or follow us:

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Benefits & Perks:

We offer rockin' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more! Please visit www.gotoworkhappy.com/benefits to see our full list of benefits!

Job Description:

The Scheduling Analyst supports enterprise-wide workforce efficiency by developing data-driven staffing plans and property-specific schedules that align with business demand, service standards, and labor requirements. Working cross-functionally with Operations, HR, and Finance, the role ensures optimal labor deployment, compliance with policies and union agreements, and consistent service delivery across gaming and hospitality operations at a specific property Reports to Regional Manager of Centralized Scheduling with a dotted line reporting structure to Property Finance and President.

RESPONSIBILITIES

Labor planning & scheduling Develop, publish, and maintain weekly and monthly staff schedules that align with demand forecasting, labor standards, and service goals Continuously monitor and adjust staffing levels in response to changing business volumes, guest demand, and operational requirements Coordinate with department leaders to balance workforce efficiency with service quality System administration & Data management Serve as on-property subject matter expert for workforce management and scheduling systems (e.g. Virtual Roster & Workforce Dimensions) Manage scheduling data accuracy, troubleshoot system issues, and ensure integrity of employee time & records Performance analysis & continuous improvement Generate and analyze reports related to staffing utilization, labor costs, and productivity to support operational decision-making Identify process improvements that increase scheduling accuracy, operational efficiency, and employee satisfaction Monitor and report on key workforce metrics such as occupancy, service level, absenteeism, and adherence Cross functional collaboration Partner with other involved functions (e.g., operations, finance, HR) to align labor plans with operation goals and budget targets Communicate schedule updates and staffing insights clearly to leaders and team members

KNOWLEDGE OF

Deep understanding of workforce planning software; prior experience with Virtual Roster, Kronos, Amadeus, or RMS preferred Prior experience in workforce planning, scheduling, or operational analytics (3+ YOE preferred) Strong understanding of labor standards, scheduling optimization, and compliance frameworks Excellent organizational skills with keen attention to detail and accuracy Ability to communicate effectively and collaborate across functions

ABILITY TO

Labor scheduling for designated functions / locations Communicate to Scheduling Manager & functional leaders on scheduling changes and gaps Develop & monitor labor scheduling KPIs & report out to stakeholders Ensure staffing and labor governance standards are upheld (e.g., overtime is within acceptable limits)