Human Resources and Employee Relations

Position Overview This position is responsible for overseeing human resources, employee relations, training, culture, health and wellness, and internal marketing support at House of Rental. The role supports management by creating structure, consistency, and accountability across employee operations while maintaining a positive and professional workplace. MUST be bilingual in Spanish and English written and spoken Core Responsibilities Human Resources and Employee Relations Act collaboratively and proactively with management and staff to anticipate and resolve employee issues Guide decision-making processes related to employee discipline and corrective actions Assist with involuntary terminations and related communications when necessary Review, enforce, and support company policies and procedures Provide employee relations support, including attendance issues, investigations of complaints, and misconduct Recommend employee relations practices that promote morale, accountability, and retention Advise managers and supervisors on progressive discipline and employment matters Ensure new employee performance evaluations are completed and assist supervisors as needed Perform employee orientations, onboarding, and maintain accurate employee records Assist the Office Manager with employee files and payroll-related documentation Recruiting and HR Marketing Serve as HR marketer focused on creating a positive candidate experience Develop employer branding and recruiting strategies Review resumes, conduct interviews, and participate in hiring decisions for production associates Build and maintain relationships with candidates through targeted communication and outreach Employee Training and Development Develop and implement employee training programs across departments Provide health, safety, and customer service training Implement structured onboarding and on-the-job training Coordinate refresher training as procedures, equipment, or policies change Standard Operating Procedures (SOPs) Develop, document, and maintain standard operating procedures for all employee positions Clearly define roles, responsibilities, and expectations by position Ensure SOPs are practical, current, and consistently applied Update SOPs as operations, equipment, or policies change Performance Management Support and participate in quarterly employee performance reviews Assist managers in evaluating performance, attendance, attitude, and job competency Identify training needs, corrective actions, and opportunities for improvement Update SOPs and training materials quarterly based on operational feedback Sales and Marketing Support Coordinate store promotions, displays, customer giveaways, and external displays Health, Safety and Wellness Promote workplace health, safety, and wellness initiatives Work with all employees on Wellness benefits Support training related to safety practices and risk reduction Assist management with maintaining a safe and compliant work environment Benefits Health insurance with a 50/50 employer employee cost share after 60 days 40 hours of paid vacation after 12 months 401k after 12 months of employment 40 hours of PTO paid sick time accrued in 12 months and available to use after 90 days About House of Rental and Sales Inc House of Rental is a full-service Party, Event, Tool & Equipment Rental company located in Skokie, IL. Established in 1969, we proudly serve Chicago and the northern suburbs.