Onboarding Specialist

Onboarding Specialist eTeam Inc Minneapolis, MN Job Details Contract $22 - $27 an hour 14 hours ago Qualifications Customer communication Confidential information handling Caseload management HR systems (technically supported) Immigration requirements compliance Administrative experience Attention to detail SHRM Certified Professional Professional In Human Resources Productivity software Workday Full Job Description ET_RV01

Job Title:

Onboarding Specialist Location:

Minneapolis, MN 55402

Duration:

6+ months contract with potential for extension

Responsibilities:

Facilitate an end‐to‐end onboarding experience from pre‐employment through post‐hire, ensuring new hires and managers receive clear guidance and timely support. Oversee daily I‐9 activity including reviewing Section 1 and Section 2 completion, identifying overdue or missing requirements, conducting reverifications, and partnering with employees and managers to ensure compliance with federal timelines. Manage an ongoing caseload through the Case Management System, responding to inquiries and ensuring tasks meet defined Service Level Agreements (SLAs). Escalate complex issues involving candidates, employees, managers, HR partners, or external vendors as needed. Maintain strong working knowledge of company policies, procedures, employment eligibility regulations, and risk‐based processes. Support operational audits, documentation reviews, and compliance monitoring activities. Protect sensitive personal and company information by maintaining the highest standards of confidentiality. Utilize HR platforms such as Workday and ServiceNow to manage onboarding workflows, I‐9 tasks, and case documentation. Deliver a high‐quality customer experience by providing clear, accurate, and proactive communication throughout onboarding and I‐9 processes.

Must Have:

1-3 years of experience in HR, onboarding, compliance, or administrative support within a regulated environment. Working knowledge of Form I 9 requirements, including Section 1, Section 2, reverifications, and employment eligibility documentation. Experience with Workday, ServiceNow, or similar HR information systems. Strong attention to detail, accuracy, and ability to manage confidential information. Proven ability to manage multiple cases simultaneously and meet established SLAs. Exceptional communication, customer service, and problem-solving skills. Ability to apply a risk-based approach to decision making and issue resolution. Proficiency with Microsoft Office and comfort navigating digital workflows. Preferred Experience with I‐9 auditing, corrections, or E‐Verify. Prior experience supporting high‐volume onboarding or HR operations work. Familiarity with federal employment eligibility laws and documentation standards. HR certification (PHR, SPHR, SHRM‐CP, SHRM‐SCP) preferred but not required.

Job Type:

Contract Pay:

$22.00 - $27.00 per hour People with a criminal record are encouraged to apply

Work Location:

In person