HR Generalist - Employee Relations & Compliance

HR Generalist - Employee Relations & Compliance Mecklenburg EMS Agency - 3.2 Charlotte, NC Job Details 18 hours ago Qualifications Employee misconduct investigations Full Job Description

DUTIES AND RESPONSIBILITIES

Employee Relations (ER) Conduct and document confidential workplace investigations in response to complaints, conflicts, or policy violations. Advise supervisors and managers on performance management, disciplinary actions, and coaching strategies to ensure consistency and fairness. Review and recommend updates to policies and procedures to reflect best practices and current laws. Partner with leadership to proactively identify and address employee relations trends or concerns. Assist in mediation and conflict resolution efforts to promote a healthy and productive work environment Manages the ER case tracker for completion and status updates; leads the weekly ER meetings. Collaborates with leadership on monthly employee engagement survey, conducts stay interviews and reports trends as needed Leaves and Benefits Manage all leave cases including PFL, Administrative Leave and Extended Leave processes Collaborates with Risk/Safety on complex Workers Compensation cases and completes WC Form 22 Coordinates the accommodation process consulting with leadership on potential accommodation requests and tracks cases for effective handling and consistency Compliance & Policy Management Ensure compliance with all federal, state, and local employment laws (FLSA, FMLA, ADA, EEO, etc.). Support internal audits, recordkeeping, and HR documentation retention per compliance standards. Maintains HR compliance checklists, risk assessments, and required postings Manages the policy update process including system requests for new and annual policy reviews, obtaining approval and updating last policy review date. Participate in policy development, review, and dissemination of HR and organizational policies. Conducts training for managers and employees on guidance on policies, performance documentation, and workplace practices. Collaborate with the HR Training/Development Generalist to align ER and compliance content within leadership and onboarding programs. Data & Reporting Maintain accurate ER case tracker and prepares summary reports and metrics on trends and outcomes. Recommend preventive strategies based on industry best standards Other duties Actively participates with Agency committees, work teams and work groups as needed, to include improvement project lead or team member responsibilities. Completes additional job tasks as assigned

EDUCATION/EXPERIENCE

Bachelor's degree in Human Resources or a related field and three (3) years of progressive HR experience, or an equivalent combination of education, training, and experience that provides the required knowledge, skills, and abilities. Experience conducting workplace investigations and advising leaders on corrective actions

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit for prolonged periods, maintain hand and finger dexterity, view a computer screen for extended periods, listen to and comprehend instructions, sustain concentration for tasks requiring attention to detail, and occasionally reach, stoop, kneel, stand, walk, crouch or crawl. While performing the duties of this job, the employee may be required to lift or carry light objects, up to 25 pounds Interested applicants must complete the online application and upload a resume

NO LATER THAN

June 12th 2026 to be considered for the position. If you have any further questions, please contact MEDIC Recruitment at Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.