HCM APPLICATIONS ANALYST

HCM APPLICATIONS ANALYST

Fayetteville Public Works Commission - 3.1 Fayetteville, NC Job Details Full-time $81,932.46 - $107,946.02 a year 1 day ago Benefits Wellness program Health savings account Disability insurance Health insurance On-site gym Dental insurance Flexible spending account Vision insurance 401(k) matching Qualifications Application Integration Vendor relationship building Business intelligence Bachelor's degree in information technology Data migration Test case design Enterprise software Talent acquisition platforms Bachelor's degree in business Software implementation Data reporting Application deployment Information Systems Mid-level Improving operational efficiency 8 years System maintenance Change management Data quality management Technical solutions implementation Analysis skills Associate's degree in information technology Continuous improvement Human Resource Management HR systems implementation Customer support ticket management User acceptance testing Vendor relationship management Software documentation Data analytics Full Job Description About the Role Fayetteville Public Works Commission is seeking a knowledgeable and driven HCM Applications Analyst to support and continuously enhance our enterprise Human Capital Management (HCM) platform. This role serves as a functional and technical expert with a strong preference for Oracle HCM Cloud experience and plays a key part in improving HR processes, ensuring data integrity, and optimizing system performance across the organization. The HCM Applications Analyst partners closely with HR, IT, and business stakeholders to translate operational needs into effective system solutions while supporting daily operations, system upgrades, integrations, testing, and user enablement. Key Responsibilities Oracle HCM Cloud Management Configure, maintain, and optimize Oracle HCM Cloud modules including Core HR, Recruiting, Onboarding, Compensation, and Benefits. Design and maintain workforce structures, workflows, approval hierarchies, and security roles. Collaborate with HR leaders to translate business needs into system and process improvements. Implementation & System Enhancements Support implementation initiatives including requirements gathering, configuration, testing, deployment, and post‑go‑live stabilization. Assist with data migration from legacy or internal systems and validate post‑migration data accuracy. Participate in cutover activities and support system go‑live events. Review Oracle quarterly releases, assess impacts, and support regression testing. Testing, Documentation & Governance Develop and execute test scripts for system changes, enhancements, and new functionality. Support User Acceptance Testing (UAT) and ensure smooth adoption of system updates. Create and maintain system documentation including configuration guides, process flows, and release notes. Ensure compliance with change management standards and data governance practices. Integrations, Reporting & Technical Collaboration Partner with IT teams to support integrations between Oracle HCM and other enterprise systems. Assist with reporting and analytics using

OTBI, BI

Publisher, dashboards, and audit reports. Support application availability, security, and performance in alignment with PWC IT standards. User Support & Cross‑Functional Collaboration Provide end‑user support through the PWC ticketing system and document resolutions. Deliver training, guidance, and knowledge transfer to HR and operational users. Proactively identify opportunities for system optimization and continuous improvement. Build strong working relationships with HR, IT, vendors, and external partners. What You'll Bring Strong functional knowledge of HR processes and HCM systems. Hands‑on experience supporting enterprise applications and resolving technical issues. Ability to translate complex system requirements into clear, practical solutions. Strong written and verbal communication skills, including technical documentation. A collaborative, proactive approach with curiosity, accountability, and attention to detail. Education & Experience Bachelor's degree in Business, Human Resources, Information Technology, or a related field and five (5) years of progressively responsible applications analysis experience OR Associate degree in computer technology, information systems, HR systems, or a related field and eight (8) years of applications analysis experience Experience with Oracle HCM Cloud is preferred and may substitute for a portion of the required applications analysis experience. Certifications Oracle Guided Learning Content Developer (Foundations Associate) or equivalent Required or attainable within six (6) months of hire Physical Requirements No significant lifting required Ability to sit for extended periods and work at a computer What You'll Get A competitive compensation package. Relocation stipend for candidates moving to the Fayetteville region. The opportunity to work for an award ‑ winning utility recognized for excellence, reliability, and community stewardship

Health & Wellness Benefits:

Medical, Dental, and Vision Plans with HSA and FSA options. Group Life and Long ‑ Term Disability Insurance. Wellness Program offering $120 off per month on medical premiums. Onsite Gym and Onsite Medical Facility.

Retirement & Financial Benefits:

Pension through the NC Local Government Employees' Retirement System. 401(k) Match Retirement Plan. 457 Plan for additional retirement savings. This is an opportunity to contribute to a mission‑driven public utility while supporting modern HR systems that serve employees across the organization. Qualified candidates are encouraged to apply.

EMPLOYER'S RIGHTS

This job description is general and illustrative of the kind of duties required of this position. It is not exhaustive and does not contain a detailed description of all the duties that may be assigned to the incumbent occupying this position. Applicants must be currently authorized to work in the United States on a full-time basis. PWC does not offer employment-based visa sponsorship now or in the future. Grade-414 $81,932.46 - $107,946.02/ salary #FPWCSJ