ER Advisor
Job
Sodexo
[Unknown City], NM (In Person)
Full-Time
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Job Description
ER Advisor
Key ResponsibilitiesProvide ER advice to managers on informal and formal cases, ensuring compliance with employment law and company policy.
Respond to escalated ER queries and record all actions accurately in the CSM system.
Support with letters, documentation and case administration (checked by Senior ER Advisors).Escalate complex or high‑risk cases to ER Specialists or the ER Services Manager.
Guide managers on preparing for and conducting ER meetings.
Work with HR Services to ensure accurate logging, redundancy calculations and case allocation.
Maintain secure and accurate employee records in line with data protection requirements.
Support TUPE processes including due diligence, letters, welcome packs, tracking and liaison with Payroll.
Attend TUPE meetings for complex cases when required.
Keep up to date with employment legislation and internal policy changes.
Knowledge of HR systems (SAP
Sodexo's Transversal segment is a central pillar of our organisation, bringing together the core enabling functions that support every part of the business.
This segment includes our HR, Finance, Communications and other specialist teams that provide the strategic guidance, governance, and expertise needed to drive operational excellence.
Working within Transversal means contributing to the foundations that allow Sodexo to succeed - from shaping our people strategy and managing financial performance to strengthening internal processes and ensuring we deliver on our commitments.
It's a collaborative, high‑impact environment where your work influences the success of the entire organisation.
Working with Sodexo is more than a job; it's a chance to be part of something greater.
You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way.
In addition, we offer 20+ Sodexo benefits such as Sodexo retirement plan, discounts to over 1,900 brands to shop online, Gym discount to maintain a healthy lifestyle, a confidential 24/7 employee assistance programme providing independent support to overcome whenever life has its obstacles including emotional support, legal and financial advice.
For further details regarding our Sodexo benefits please see attached. Ready to be part of something greater? Apply today!
About The CompanyAt Sodexo, our purpose is to create a better everyday for everyone to build a better life for all.
As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.
We're all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity.
We're an inclusive workplace, where everyone is welcome, everyone can be natural, and be the best versions of themselves.
We recognise that we're on a journey with regards to diversity and inclusion and would therefore welcome applications for candidates from underrepresented backgrounds.
We're a Disability Confident Leader employer. We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.
Job Type:
PermanentJob Sector:
HR, TrainingRegion:
North WestLocation:
310 Broadway, SalfordSalary:
£1 to £1 per annumSalary Description:
Competitive salaryPosted:
22/05/2026Recruiter:
SodexoJob Ref:
SDX/TP/1956626/157807
Employee Relations (ER) Advisor - Salford (On-Site)Location:
310 Broadway, Salford M50 2UESalary:
£26,750.00Contract:
12 monthsFTC - 40
hours per weekWe are looking for a confident and well‑organised ER Advisor to join our Employee Relations Services team based in Salford. You will provide practical, compliant advice to line managers on a wide range of ER matters and support the smooth delivery of ER and TUPE processes.Key ResponsibilitiesProvide ER advice to managers on informal and formal cases, ensuring compliance with employment law and company policy.
Respond to escalated ER queries and record all actions accurately in the CSM system.
Support with letters, documentation and case administration (checked by Senior ER Advisors).Escalate complex or high‑risk cases to ER Specialists or the ER Services Manager.
Guide managers on preparing for and conducting ER meetings.
Work with HR Services to ensure accurate logging, redundancy calculations and case allocation.
Maintain secure and accurate employee records in line with data protection requirements.
Support TUPE processes including due diligence, letters, welcome packs, tracking and liaison with Payroll.
Attend TUPE meetings for complex cases when required.
Keep up to date with employment legislation and internal policy changes.
Essential Skills:
Able to provide remote ER support for a multi-site operationExperience of providing HR advice in line with relevant policies and legislationExperience of working on TUPE processesWell organised with the ability to plan, prioritise and manage high volume of case work and queries to meet deadlinesExcellent verbal and written skills. The ability to write a clear, understandable and concise manner with excellent attention to detail and an excellent telephone mannerAbility to meet deadlines under pressureUnderstanding of customer requirements and is able to take ownership of problems/issues and recommend practical HR solutionsPro-active and practical approach to problem solvingStrong understanding and respect for confidentialityGood working knowledge of current employment legislation and its application in the workplaceUnderstanding of regulatory bodies, governing policies and their impact to ER issuesProficient user of Microsoft Office programmes - strong excel skillsCIPD qualified or working towardsDesirableExperience in a Shared Service or busy HR environment.Knowledge of HR systems (SAP
HR / CRM
).Understanding of Agenda for Change.Sodexo's Transversal segment is a central pillar of our organisation, bringing together the core enabling functions that support every part of the business.
This segment includes our HR, Finance, Communications and other specialist teams that provide the strategic guidance, governance, and expertise needed to drive operational excellence.
Working within Transversal means contributing to the foundations that allow Sodexo to succeed - from shaping our people strategy and managing financial performance to strengthening internal processes and ensuring we deliver on our commitments.
It's a collaborative, high‑impact environment where your work influences the success of the entire organisation.
Working with Sodexo is more than a job; it's a chance to be part of something greater.
You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way.
In addition, we offer 20+ Sodexo benefits such as Sodexo retirement plan, discounts to over 1,900 brands to shop online, Gym discount to maintain a healthy lifestyle, a confidential 24/7 employee assistance programme providing independent support to overcome whenever life has its obstacles including emotional support, legal and financial advice.
For further details regarding our Sodexo benefits please see attached. Ready to be part of something greater? Apply today!
About The CompanyAt Sodexo, our purpose is to create a better everyday for everyone to build a better life for all.
As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.
We're all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity.
We're an inclusive workplace, where everyone is welcome, everyone can be natural, and be the best versions of themselves.
We recognise that we're on a journey with regards to diversity and inclusion and would therefore welcome applications for candidates from underrepresented backgrounds.
We're a Disability Confident Leader employer. We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.
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