Human Resources Associate

Start the new year by making a positive impact—consider joining our team and embrace a career dedicated to helping people every day. If you're searching for a meaningful role where your work truly matters, now is the perfect time to set your resolution for growth and purpose! At On Call International, we deliver unparalleled travel risk management and assistance services worldwide, helping millions with their travel issues, from medical and security emergencies to lost passports and luggage. Our dedicated team is what drives our commitment to excellence. We are seeking a skilled Human Resources Associate to handle HR functions such as recruitment, administrative support, and data management. The ideal candidate has at least 3 years of HR experience, preferably with Workday, and demonstrates a proactive and compassionate approach to enhancing our employees' and organization's success and well-being. As a member of the HR team, you will be learning diverse generalist duties and will interact with all levels of employees and management. This position is located in Salem, NH and offers a hybrid schedule of 4 days in office, 1 day remote.

Key Responsibilities:

Recruiting Process:

Execute the recruiting process for all open staff-level and some management/senior-level hires. This includes obtaining approval of staff requisition forms, employment advertising, sourcing candidates, conducting telephone screenings, coordinating interviews, applicant testing, reference checking, and presenting employment offers to finalists.

Attendance and PTO Tracking:

Coordinate the attendance and paid time off (PTO) tracking process for the assigned area. Review electronic timesheets for accuracy and follow up with employees and management as needed.

New Hire Paperwork:

Prepare and maintain new hire paperwork and enter information into the HRIS system. Ensure proper orientation and onboarding for new hires.

Termination Process:

Process voluntary terminations, including preparing HR documents for payroll, scheduling exit interviews, and managing other related tasks.

Performance Reviews:

Send reminders to managers for pending performance reviews and handle HR pay change documents during the review cycle.

Documentation and Approvals:

Assist the HR Manager with the completion of all change, new hire, and termination documentation, ensuring appropriate approvals are obtained and payroll deadlines are met.

Policy and Procedure Inquiries:

Respond to inquiries regarding company policies, procedures, and programs.

Miscellaneous:

actively participate in corporate-initiated HR projects, maintain personnel and recruiting files in accordance with Company and legal requirements, compile a variety of reports as requested by local and corporate offices, act as a resource to staff and managers and take initiative as necessary.

Qualifications:

Minimum of 3 years of HR experience. Bachelor's degree with an emphasis in Human Resources, Business, or a related field or its equivalent in education and/or experience. Experience in Workday is a plus. Strong organizational and communication skills. Ability to handle sensitive and confidential information with discretion. Proficiency in HRIS and other HR-related software. Tokio Marine HCC Group of companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals. The Tokio Marine HCC Group of Companies is an equal-opportunity employer. Please visit www.tmhcc.com for more information about our companies. #LI-KA1