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HRIS Workday Analyst
Job
Robert Half
Providence, RI (In Person)
Full-Time
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Job Description
We are looking for an HRIS Workday Analyst to support a Contract assignment in Providence, Rhode Island. This role will focus on managing and resolving a high volume of Workday Help cases tied to time off, leave balances, and absence-related processes. The position partners closely with internal Workday specialists and technical team members, with day-to-day guidance from a Senior Workday Analyst. Candidates who bring practical Workday knowledge and a solid grasp of accrual policy administration will be well suited for this opportunity.
Responsibilities:
- Review, prioritize, and resolve a substantial queue of Workday Help requests related to Time Off, Accruals, and Absence activity.
- Investigate system issues and determine root causes by working with internal Workday professionals and technical stakeholders.
- Apply knowledge of accrual rules and leave policies to support accurate case resolution within Workday.
- Perform hands-on configuration updates when needed to address case-related issues, while operating within established system design parameters.
- Collaborate with a Senior Workday Analyst to align work with team priorities and follow defined resolution approaches.
- Document findings, actions taken, and outcomes to maintain clear case history and support knowledge sharing across the team.
- Monitor recurring issue patterns and communicate observations that may help improve support efficiency and data accuracy.