Human Resources Associate

Ranking #9 in the American Banker's 2025 Best Banks to Work For, TIB is committed to serving as Trusted Partners for community banks and our employees. We take great care to maintain a commitment to excellence and personalized service. We are dedicated to providing a diverse work environment that fosters inclusivity and growth. We offer a best-in-class benefits package that includes comprehensive health, life, and disability coverage, 401(k) retirement savings, generous paid time off, parental leave, tuition reimbursement, and other little extras to make work fun. If this aligns with your values and you want to join a leader in the banking industry, we are hiring for a Human Resources Associate to perform a variety of administrative tasks in support of the human resources department.

MAJOR DUTIES/ACCOUNTABILITIES

• Provides quality and timely service to current and prospective TIB employees in response to phone calls, in person questions, or emailed requests for assistance.
• Monitors the HR mail box and responds to daily inquiries by email or phone.
• Conducts verifications of employment.
• Maintains HR records in all forms to ensure legal compliance.
• Assists with maintaining employee access to HRIS or training platforms.
• Maintains the confidentiality of employment and highly sensitive personal information.
• Posts new positions to the recruiting platform within the HRIS system.
• Monitors applicant responses and shares data with hiring managers.
• Conducts phone screenings and background screenings as needed.
• Prepares a positive onboarding experience and communicates onboarding instructions to new employees.
• Assists with employee event planning.
• Prepares exit documentation and assists former employees with payroll and benefits questions.
• Prepares various human resources reports as needed.
• Complies with all banking laws and regulations, and maintains the confidentiality of bank and customer information.

REQUIREMENTS/DESIRED QUALIFICATIONS

Required

• 1-3 years previous administrative or customer service experience
• High degree of accuracy and attention to detail
• Friendly and professional demeanor
• Confident communicator
• Able to shift between projects as needed while maintaining priorities and meeting deadlines
• Proactive problem-solving skills
• Able to learn new systems quickly to perform work as new projects arise
• Able to evaluate information and make decisions within established frameworks
• Proficient in Microsoft Office suite Preferred
• Bachelor's degree in business, human resources, or related field
• 1-3 years human resources, accounting, or previous banking experience
• Previous presentation or public speaking experience
• Previous experience with recruiting, records management, benefits administration, or payroll
• Previous experience with UKG The Major Duties/Accountabilities listed above are only a summary of the typical functions of this job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties.

Management may elect to assign other responsibilities, tasks, and duties associated with this position. TIB requires a comprehensive background investigation, including criminal and credit history.