HR Business Excellence Specialist

HR Business Excellence Specialist Lennox International

• 3.2 Richardson, TX Job Details Full-time $38,000
• $56,000 an hour 1 day ago Qualifications High school diploma or GED Full Job Description Lennox (

NYSE:

LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member's contributions and offers a supportive environment for career development. Come, stay, and grow with us. Our Core Values of Integrity, Respect, and Excellence are more than what we say, they are what we do! Under general supervision, provides operational, employee-focused, and process-driven support across key functional areas of Human Resources. This role is a critical partner in delivering a positive employee experience, supporting employee relations activities, and driving continuous improvement across HR processes and service delivery.

Key Leadership Competencies:

Situational adaptability

• Flexes approach and priorities to respond to changing business needs, employee concerns, and competing deadlines. Process improvement mindset
• Identifies opportunities to streamline HR processes, utilize technology, improve efficiency, and enhance the employee experience. Decision quality
• Makes timely decisions aligned with policy, compliance, and organizational priorities. Execution focus & ownership
• Demonstrates accountability, follow-through, and pride in delivering high-quality work. Strong communication skills
• Communicates clearly and empathetically with employees, leaders, and HR partners.

Key Responsibilities:

Maintain accurate employee records and HR documentation, ensuring compliance, confidentiality, and audit readiness. Support employee lifecycle processes such as onboarding, job changes, corrective action documentation support, and performance reviews. Manage paper flow and documentation for recurring HR processes and audits. Assist with reference checks, employment verifications, and documentation requests. Compile HR metrics, reports, and statistics to support leadership decision-making. Identify and recommend continuous process improvements to enhance efficiency and service delivery. Support employee relations activities, including documentation, routine issue resolution, and coordination with HR partners. Partner with HR team members to standardize workflows and update procedures. High school diploma or equivalent required; two-year degree preferred or equivalent experience. 5+ years of related experience. Working knowledge of HR concepts, practices, and procedures. Experience supporting employee relations and handling sensitive information. Demonstrated process improvement and organizational skills. Proficiency in Microsoft Office; and the Power Apps encouraged Ability to work effectively in a fast-paced, service-oriented environment.