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Senior Recruiter (HCA/ISD #7619+)

Job

State of New Mexico

Santa Fe, NM (In Person)

Full-Time

Posted 2 weeks ago (Updated 1 week ago) • Actively hiring

Expires 7/12/2026

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Job Description

Posting Details Interviews are anticipated to be conducted within two weeks of closing date. This job posting may be used to fill multiple vacancies. Our Vision Every New Mexican has access to affordable health care coverage through a coordinated and seamless health care system. Our Mission We ensure that New Mexicans attain their highest level of health by providing whole-person, cost-effective, accessible, and high-quality health care and safety-net services. Our Goals Leverage purchasing power and partnerships to create innovative policies and models of comprehensive health care coverage that improve the health and well-being of New Mexicans and the workforce. Achieve health equity by addressing poverty, discrimination, and lack of resources, building a New Mexico where everyone thrives. Implement innovative technology and data-driven decision-making to provide unparalleled, convenient access to services and information. Build the best team in state government by supporting employees continuous growth and wellness. Why does the job exist?
The Senior Recruiter will:
Assist Temporary Assistance for Needy Families (TANF) customers who have long term barriers prohibiting them from meeting TANF work program requirements; Meet with TANF participants on a regular basis while ensuring that the basic needs of the entire family are met; Provide individualized coaching and mentoring to parents, identifying specific needs for each household member and matching the family to resources to mitigate barriers enabling them to achieve their short-term and long-term education and career goals. How does it get done? The Senior Recruiter is responsible for: Providing comprehensive case management to participants; Assessing each individual to identifying barriers and matching individuals to resources to mitigate such barriers, determining skills and ability, and providing individualized coaching to participants to help move them toward achieving their personal and career goals; Monitoring and evaluating a participant's progress and following up as prescribed in each individual's plan; Working in collaboration with other agencies to assist participants with accomplishing assigned goals or tasks; Making recommendations for modifications to a participant Individual Responsibility Plan and/or Work Participation Agreement in accordance with Health Care Authority (HCA) policies, TANF Work Verification Plan and customer conversations; Ensuring data entry is completed timely and accurately for all TANF participants into the ASPEN and WorkPath systems; Working with individuals who struggle with mental or physical limitations, substance abuse, or domestic violence. Who are the customers? TANF Limited Population and those seeking Hardship Extensions. Ideal Candidate TANF Limited Population and those seeking Hardship Extensions. Minimum Qualification Associate degree in Social Services, Education, Government, Human Resources, or Business Administration and two (2) years of experience in customer service, administrative support, business administration, human resources, recruitment, placement, selection, compensation, benefits administration, labor relations, occupational analysis, processing personnel transactions, or eligibility determination in a public and/or social welfare program. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling four (4) years may substitute for the required education and experience. Employment Requirements Must possess and maintain a valid driver's license. Must obtain a Defensive driving certification. Working Conditions Office setting. Sitting for long periods of time viewing computer monitor. Repetitive hand movement. Standing, walking, lifting up to 20 lbs. Use of computer, copier and telephone. Supplemental Information Do you know what Total Compensation is? Click here
Agency Contact Information:
Jolene Jaffa, (505) 690-9920. Email For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement. Bargaining Unit Position This position is covered by a collective bargaining agreement and all terms/conditions of that agreement apply and must be adhered to.