Telephone Recruiter

Telephone Recruiter Providence, RI Job Details Part-time $17.82 an hour 1 hour ago Benefits Health savings account Health insurance Dental insurance Flexible spending account Tuition reimbursement Paid time off Employee assistance program Vision insurance Life insurance Referral program Retirement plan Qualifications Computer operation Phone communication Computer literacy High school diploma or GED Quality assurance Quality control Computer skills Public relations Appointment scheduling Marketing Conducting sales calls Entry level Client interaction via phone calls Full Job Description Join the team that gives the gift of life! Responsibilities This position reports to the Telerecruitment Supervisor and Manager of Telerecruitment, and is ultimately responsible for securing appointments for the fixed sites. Performs daily telephone recruitment of past and potential blood donors--is accountable for achieving individual, department and company blood collection goals through efficient donor scheduling. Provides donor customer service—answers questions, comments and inquires maintaining excellent public relations through telephone, verbal and written communications. Educates donors concerning donating and eligibility criteria. Maintains accurate and updated donor data, ensures correct documentation, quality assurance, quality control, document accuracy and completeness, and follows procedures in accordance with standard operating procedures. Markets company-sponsored events to donors--giveaways, raffles, sponsor and community blood drives. Participates in department incentive programs. Qualifications High School diploma or general equivalency required. Must have the ability to deal effectively with a wide variety of people. Must have prior sales phone experience with above average close rates. Must be on time and dependable, committed and willing to work flexible hours including weekends. Must be goal-oriented, enthusiastic, self-motivated, a good listener, well organized and have the ability to work independently. Ideal candidate would have prior experience working in a call center environment or setting. Basic computer skills required Must be able to lift up to 25lbs. Some travel to blood drives and fixed sites may be required. This is a part-time 20 hr. per week position. Flexible schedule, Monday - Friday, days/eves, includes working 1 weekend day- Sat. or Sun. As a team member of our call center, you will be accountable for achieving individual, department and company blood collection goals to meet the blood supply needs of Rhode Island. You must be positive and professional and be able to work effectively with a variety of customers to secure blood donation appointments. You must be enthusiastic, goal-oriented and self-motivated and be able to negotiate in a fast-paced and demanding environment. Performs daily telephone recruitment of past and potential blood donors--is accountable for achieving individual, department and company blood collection goals through efficient donor scheduling. Provides donor customer service—answers questions, comments and inquires maintaining excellent public relations through telephone, verbal and written communications. Educates donors concerning donating and eligibility criteria. Maintains accurate and updated donor data, ensures correct documentation, quality assurance, quality control, document accuracy and completeness, and follows procedures in accordance with standard operating procedures. Markets company-sponsored events to donors--giveaways, raffles, sponsor and community blood drives. A high school diploma or equivalency and strong computer skills are required. Must have the ability to deal effectively with a wide variety of people. Must have prior sales phone experience with above average close rates. Must be on time and dependable, committed and willing to work flexible hours including weekends. Must be goal-oriented, enthusiastic, self-motivated, a good listener, well organized and have the ability to work independently. Ideal candidate would have prior experience working in a call center environment or setting. RIBC is an equal opportunity employer, proud to be an EEO/ADA Employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. Overview In 1979, the Rhode Island Blood Center was established by the hospitals in Rhode Island as a private, not for profit agency to collect, test, and distribute blood products. Today, the Rhode Blood Center is a division of New York Blood Center and is among the nation's premium providers of blood products and services and an integral part of the Rhode Island community's health care system. As of December 2018, the Rhode Island Blood Center employs approximately 320 full- and part-time employees. Our employees are committed to the Blood Center's mission of providing a safe and adequate blood for patients within our community. We seek individuals who are caring and compassionate, who take pride in their work, and are looking for a rewarding experience. At the Rhode Island Blood Center, you not only have a job but also the opportunity to make a difference.

Job Type:

Part-time Pay:

$17.82 per hour

Benefits:

Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Referral program Retirement plan Tuition reimbursement Vision insurance Application Question(s): To work at the Rhode Island Blood Center you must be fully vaccinated for

COVID 19.

Are you fully vaccinated? Are you able to work either Saturday or Sunday, 9am to 1pm?

Education:

High school or equivalent (Required) Shift availability: Day Shift (Preferred) Night Shift (Preferred)

Work Location:

Hybrid remote in Providence, RI 02908