Supervisor, Recruitment & Retention - Foster Homes
Job
Samaritas
Grand Rapids, MI (In Person)
$51,584 Salary, Full-Time
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Job Description
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Supervisor, Recruitment & Retention (Foster Homes) - Michigan (Statewide) Are you passionate about making a lasting impact in the lives of children and families? We're seeking a dynamic leader to drive foster home recruitment and retention across Michigan. In this role, you'll lead a dedicated team, build community partnerships, and develop strategic outreach efforts to grow a diverse and sustainable network of foster families. You'll use data to guide decisions, elevate engagement, and ensure every child has access to a safe, supportive home. Lead and coach recruitment & engagement staff Shape statewide recruitment strategy Build strong community and partner relationships Drive measurable impact through data and innovation If you're a motivated leader with experience in child welfare, community engagement, or recruitment—and want to make a difference—this is your opportunity.Location:
Michigan statewide This position has a starting annual salary of $51,584. Apply today and help create brighter futures for children in need! _________________________________________________________________________________ The Supervisor of Recruitment & Retention provides leadership, coordination, and oversight of foster home recruitment and community engagement efforts. This role ensures a robust, diverse, and sustainable pool of licensed foster homes to meet the placement needs of children served. The Supervisor leads recruitment strategy, oversees inquiry and outreach processes, supervises recruitment staff, strengthens community partnerships, and uses data to drive continuous improvement in recruitment and retention outcomes. Core Responsibilities Leadership & Supervision Provide direct supervision, coaching, and performance management for Community Engagement/Recruitment & Retention staff, promoting accountability and mission-driven service. Set clear expectations, prioritize work, and support professional development to strengthen recruitment practice and results. Ensure consistent implementation of recruitment workflows and documentation standards across regions. Recruitment Strategy & Community Engagement Develop, implement, and monitor comprehensive recruitment and retention strategies aligned with placement needs and permanency goals. Lead targeted recruitment efforts focused on sibling groups, older youth, youth with behavioral or medical needs, and culturally responsive families. Coordinate and represent the organization at community outreach events, informational sessions, and recruitment forums, including evenings/weekends as needed. Establish and maintain partnerships with community organizations, faith-based groups, schools, and other stakeholders to expand referral networks and build trust. Collaborate with marketing/communications partners to align messaging, increase awareness, and support digital and event-based recruitment campaigns. Inquiry Management & Recruitment Oversee inquiry management processes to ensure timely response, engagement, and conversion of prospective foster families. Partner with licensing staff to ensure a smooth handoff from inquiry through licensure and identify/resolve barriers within the recruitment pipeline. Promote consistent follow-up practices and customer-service standards that improve prospective family experience and retention. Data, Quality & Continuous Improvement Track, analyze, and report recruitment and retention metrics; use data to inform decision-making and continuous improvement. Contribute to quality improvement efforts by identifying trends, recommending corrective actions, and monitoring results. Ensure recruitment and engagement practices align with applicable policy, program expectations, and regulatory requirements. Performance Metrics and Reporting Growth in licensed and active foster home capacity Recruitment pipeline conversion rates (inquiry to licensure) Timeliness and quality of inquiry response and follow-up Increase in diverse inquiries and placements aligned with child needs Staff performance outcomes aligned with recruitment/retention goals Stakeholder Engagement Build and maintain external relationships with prospective foster families, community organizations, faith-based partners, schools, local coalitions, and other referral sources. Collaborate with internal partners including foster care leadership, licensing, case management, marketing/communications, quality/compliance, and finance/operations teams. _________________________________________________________________________________ Qualifications Education Bachelor's degree in human services, Psychology, or related field required. Master's degree in Social Work or related field preferred. Experience Experience in child welfare, foster care, family services, recruitment, outreach, or community engagement required. Supervisory/team leadership experience preferred. Skills & Knowledge Leadership, supervision, coaching, and staff development Strategic recruitment planning and execution Community engagement, public speaking, and partnership building Marketing and promotional acumen, including audience targeting and message alignment Data-driven decision-making and continuous quality improvement Strong written and verbal communication, organizational skills, and follow-through Knowledge of child welfare and foster care systems; trauma-informed and culturally responsive practice Working Conditions Combination of office-based work and community/event-based outreach throughout Michigan. Frequent local and regional travel required; must maintain a valid driver's license and acceptable driving record. Flexible schedule including some evening and weekend hours to support recruitment events and community engagement. Ability to present information to groups and community partners. #socialwork #humanservices #fosterhomes #michiganjobsSimilar jobs in Grand Rapids, MI
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