Supervisory Program Manager

Supervisory Program Manager Dept of Employment Services - 3.3 Washington, DC Job Details Full-time $127,030 - $177,839 a year 22 hours ago Benefits On-the-job training Qualifications Resource allocation Staff performance monitoring Program management Regulatory documents Employee grievance management Program development Job-specific skills training (staff training program) Social service program staff supervision Employment support for young adults Collaborating with government agencies Disciplinary action management Team development Bachelor's degree Team management Industry trends Organizational skills Interviewing Social service program compliance monitoring 1 year Implementation of strategic initiatives Workforce management Senior level Legal compliance Task assignment Staffing management Youth program management Staff development Full Job Description Job summary Department of Employment Services Bureau of Workforce and Federal Programs is seeking a bold and forward-thinking Supervisory Program Manager to serve in a role designed for someone ready to reimagine how workforce systems operate and deliver impact. As the Federal Workforce Bureau's lead strategist, this position sits at the forefront of designing, piloting, and scaling innovative workforce initiatives that align with both federal priorities and the evolving needs of the District's labor market. The incumbent will identify emerging trends, translate WIOA and federal policy into actionable program models, and build scalable pathways that connect residents to high-growth, high-wage careers across sectors such as technology, healthcare, skilled trades, the green economy, and AI-driven services. This is an opportunity to not only lead innovation but to define what it looks like in real time. In this role, the incumbent will operate where strategy meets execution balancing creativity with compliance and innovation with accountability. The incumbent will leverage deep expertise in WIOA and federal guidance to maximize flexibility within allowable frameworks while ensuring strong performance outcomes across adult, dislocated worker, youth, and apprenticeship programs. Reporting directly to the Deputy Director, the incumbent will lead a team of program staff and Workforce Development Specialist while driving initiatives that are data-informed, outcome-driven, and built for scale. From braiding funding streams and launching pilot programs to translating national best practices into local success stories, the incumbent will play a pivotal role in shaping a workforce ecosystem that is responsive, equitable, and built for the future. Duties and Responsibilities Develops partnerships with the private and non-profit sectors and coordinates with the District workforce development agencies and organization in delivering workforce development services that are seamless, universal, and customer-friendly. Identifies legal requirements and government reporting regulations affecting workforce development functions. Monitors and directs the preparation of information requested or required for compliance. Approves all information submitted. Acts as primary contact with DOL and outside government agencies. Develops regional workforce investment partnerships, interacts with representatives from Maryland and Virginia's workforce development systems in establishing and reinforcing viable regional approaches to workforce development. Oversees the identification of eligible providers of workforce development services in compliance with WIA regulations; conducts monitoring and oversight of workforce investment programs; recommends system changes that will improve service quality. Evaluates employees' work performance. Interviews candidates for positions and make recommendations for appointments, status changes, disciplinary actions, separations, reassignments, etc. Solves problems related to the work supervised. Deals effectively with employees on suggestions, complaints, grievances and other matters involved in the day-to-day operations of the office. Directs continuing on-the-job training and recommends formal training for staff. Approves selections for vacant positions. Makes changes in work or assignment of functions to positions to improve workflow and to increase productivity; and analyzes work requirements and determines staff resources, equipment, etc. Keeps employees informed of management's goals and objectives.

Qualifications and Education Specialized Experience:

Experience that equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled. To be creditable, one (1) year of specialized experience must have been equivalent to at least the next lower grade level in the normal line of progression for the occupation in the organization. Degree from a four-year college or university and at least five years of supervisory experience preferred. Licensures, Certifications, and other requirements None Work Conditions/Environment The work is performed in a normal office setting.

Other Significant Facts Tour of Duty :

Monday-Friday 8:30 am- 5:00 pm or

Varies Operating Status:

In-Person reporting, flexible and limited telework options available upon position eligibility and operational needs.

Promotion Potential:

No known promotion potential

Duration of Appointment:

Management Supervisory Service (MSS), At-will. Positions in the Management Supervisory Service serve at the pleasure of the appointing authority and may be terminated at any time with or without cause.

Pay Plan, Series and Grade :

MS-0340-15

Salary:

$127,030-$177,839; Based on qualifications and funding Collective Bargaining Unit (Union): This position is not covered by a Collective Bargaining Unit.

Position Designation:

This position has been designated as Security sensitive therefore the incumbent of this position will be subject to enhanced suitability screening pursuant to Chapter 4 of DC Personnel Regulations, Suitability and as such, incumbents of this position shall be subject to criminal background checks, background investigations, and mandatory drug and alcohol testing, as applicable.

Residency Preference :

Applicants claiming "Residency Preference" will be required to maintain residency in the District of Columbia for a minimum of seven (7) years. Failure to do so may result in forfeiture of employment.

Residency Requirement :

If the position you are applying for is in the Career, Management Supervisory, or Educational Service at an annual salary of one hundred fifty thousand dollars ($150,000) or more, you must establish residency in the District of Columbia within one hundred eighty (180) days of the effective date of the appointment and continue to maintain residency within the District of Columbia throughout the duration of the appointment.

EEO Statement:

The District of Columbia Government does not discriminate or retaliate in employment on the basis of race, color, religion, sex, pregnancy, gender identity and expression, national origin, family responsibilities, political affiliation, sexual orientation, marital status, homeless status, disability, genetic information, age, membership in an employee organization, participation in a legally protected activity, parental status, matriculation, personal appearance, credit information, status as a victim or family member of a victim of domestic violence, sexual offense, or stalking, military service, or other non-merit factor.