Program Director - Education and Workforce Development

Program Director

• Education and Workforce Development Union Gospel Mission Twin Cities
• 4.7 Saint Paul, MN Job Details Full-time $70,000
• $83,000 a year 20 hours ago Benefits AD&D insurance Paid holidays Disability insurance Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Life insurance Qualifications Fiscal management Supervising experience Managing budgets in a finance role Team management Decision making Conflict management Productivity software Cross-functional collaboration

Full Job Description Job Title:

Program Director•

Education and Workforce Development FLSA Classification:

Exempt Job Status:

Full-Time Regular Reports To:

VP•

Women's and Children's Programs Location:

St.

Paul, MN Pay Range:

$70,000

• $83,000 per year Union Gospel Mission Twin Cities (UGMTC) provides Christ-centered, life-changing pathways for all people experiencing homelessness, hunger and addiction.

Mission:

To provide Christ-centered, life-changing pathways for all people who are experiencing homelessness, hunger and addiction.

Vision:

To see all men, women and children healthy, whole and successful through Jesus Christ and the transforming power of the gospel.

Values:

Faith, Compassion, Respect, Integrity, Excellence. The Education and Workforce Development program supports men and women served at Union Gospel Mission Twin Cities and in the community to improve their skills, discover their strengths, overcome barriers, and learn effective job-search, attainment, and retainment techniques. Through intentional and individualized one-on-one and group support, education, and workforce development training, program participants learn the skills necessary to move towards a life of increased income and self-sufficiency.

POSITION SUMMARY

The Director of Education and Workforce Development provides leadership to the Education and Workforce Development department with limited supervision in alignment with UGMTC's mission, values and goals. This position oversees all aspects of the department, including professional and administrative leadership, strategic direction, curriculum development and facilitation, program participant engagement, and program evaluation and outcomes. The education program is comprised of two integrated components; LifeNet, which provides foundational education and career development skill building, and Career Services, which supports participants in securing and retaining employment, pursuing education, or volunteering. An internal Chemical Dependency Technician program provides on-site workforce development training. Additional workforce development training is available and supported through a privately funded scholarship available to some program participants. This person manages the relationship and coordination with other UGMTC department and organizational leaders, volunteers and community partners to enhance access, strengthen coordination, and drive positive outcomes.

DUTIES AND RESPONSIBILITIES

Exercises independent judgment in planning, setting direction, and decision-making regarding the operations, processes, and procedures of the Education and Workforce Development Department. Develops, interprets, and enforces policies and procedures consistent with those of UGMTC to ensure efficient and safe operations. Implements a continuous improvement model including evaluating effectiveness and implementing program changes to meet current and changing needs; is accountable for the achievement of outcome based, strategically aligned program objectives for Education and Workforce Development. Seeks to increase program capacity and impact by building relationships with business leaders and community partners to open doors to employment opportunities and external vocational training programs. Oversees and ensures utilization of client tracking software by Education and Workforce Development to enable tracking and accurate reporting on participant progress and program objectives. Maintains other program records and reports. Establishes a welcoming and safe environment for men and women to learn and grow. De-escalates and resolves issues and conflicts that occur with staff and/or program participants. Prepares, analyzes, and manages a budget of $500,000+. Approves all purchasing of supplies, services, and materials to meet program objectives and fiscal requirements. Partners with supervisor and development team to support donor and funder engagement, communication and revenue growth strategies. Leads team in developing, selecting, and leveraging best practices to promote academic growth, workforce development, and spiritual growth and support for program participants. Develops program plan detailing schedule, goals, and program requirements; coordinates with other staff as needed to ensure the department meets residential program participants' needs. Provides support to program participants as needed to provide coaching and/or discuss program participation and progress. Addresses and responds to internal and external questions regarding UGMTC's mission, vision, statement of faith and core values. Partners with Volunteer Coordinator to oversee and train Education and Workforce Development volunteers. Oversees operations, administration and reporting of privately funded scholarship to support program participants' ongoing education. At any time, with or without notice, performs other duties and activities as assigned.

MINIMUM JOB REQUIREMENTS

Bachelor's degree in education, administration, non-profit management or a related field or equivalent work experience. 5 years of experience working in adult learning and/or workforce development. 3 years of work experience managing programs, or non-profit management, with budget management responsibility. 3 years of experience supervising or leading teams. Experience working with individuals facing barriers due to mental health, homelessness, poverty or addiction.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED

Support UGMTC's statement of Christian faith and has desire to share that faith, prayer, and knowledge with staff, volunteers and program participants. Demonstrate a working understanding of biblical principles and applies them through leadership, teaching, coaching, and mentoring. Program management, organization, and evaluation; able to transfer knowledge into positive program outcomes. Maintain client confidentiality in accordance with all policies and state and federal laws. Collaborate as needed with supervisor and/or other departments to make decisions regarding administrative, procedural, employee, or program participant needs. Self-motivated; ability to analyze complex information, define and solve problems independently or in collaboration as needed. Conflict prevention, de-escalation and resolution skills; exceptional judgement and professional boundaries. Proficiency in Microsoft Office, client tracking software and other business-related applications. Apply knowledge of other UGMTC departments and services to explain them to program participants and staff. Interpersonal and communication skills necessary to work effectively with a wide range of constituencies, in a culturally diverse community.

WORKING CONDITIONS AND PHYSICAL EFFORT

Work is performed in a typical interior office/classroom in a shelter environment. Work requires pushing, pulling, reaching, crouching, stooping, walking, twisting, carrying, and other physical activities. Must be able to lift 10-15 lbs. Limited exposure to physical risk.

BENEFITS

Health insurance, including Nice Healthcare Dental insurance Vision insurance Life insurance Long Term Disability insurance AD&D insurance 401(k) with company match Paid time off MN Paid Leave 9 paid Holidays Spiritual Retreat Day Childcare—reduced rate for UGMTC Child Development Center Our mission is changing lives, and we want you to join us! Learn more about us at ugmtc.org. Union Gospel Mission Twin Cities is a 501(c)(3) nonprofit Christian organization. Employees must understand and fully support the Mission's Statement of Faith and adhere to the Mission's Employee Handbook policy manual and guidelines set forth by the organization.