Job Description
Studio Manager in Training Gloloft Raleigh, NC Job Details Full-time $18 - $20 an hour 6 hours ago Benefits Health insurance Dental insurance 401(k) Vision insurance 401(k) matching Employee discount Opportunities for advancement Qualifications Customer retention Guest relations Operations management Inventory management Staff scheduling Mid-level Administrative experience Sanitation procedures Team development Store opening/closing procedures Key Performance Indicators Decision making Beauty & cosmetics sales Training & development Leadership Team motivation (leadership skill) Staffing management Customer complaint resolution
Full Job Description Benefits:
401(k) 401(k) matching Dental insurance Employee discounts Health insurance Opportunity for advancement Training & development Vision insurance The Studio Manager in Training (SMIT) is a developmental leadership role designed to prepare high-potential Team Members for a future Studio Manager position within Gloloft. This role provides hands-on training in leadership, operations, team development, sales performance, and service excellence while working closely alongside Studio Managers and upper leadership. The ideal candidate is motivated, coachable, service-driven, and eager to grow within a fast-paced, guest-focused environment. The Studio Manager in Training is expected to lead by example, support daily studio operations, and progressively take on increased leadership responsibilities throughout the training process. Your Day to Day As a Studio Manager in Training at Gloloft, your days are all about learning the art of leadership while creating unforgettable guest experiences. You'll work side-by-side with Studio Managers and leadership teams to keep the studio running smoothly, support team development, and drive sales and performance goals in a fast-paced, beauty-focused environment. From coaching team members on service excellence and supporting daily operations to jumping into guest interactions, problem-solving in real time, and celebrating studio wins, you'll gain hands-on experience in every aspect of running a successful location. One moment you may be helping elevate the guest experience on the floor, the next you're reviewing KPIs, supporting training, organizing operations, or learning how to motivate a high-performing team. This role is designed for ambitious leaders who thrive in dynamic environments, love people, and are excited to grow into a future Studio Manager role with Gloloft. Key Responsibilities Leadership Development Learn and demonstrate Gloloft's leadership standards, culture, and operational expectations. Partner closely with Studio Managers and leadership teams to develop management and decision-making skills. Assist with coaching and motivating Team Members to maintain a positive, performance-driven environment. Lead by example through professionalism, accountability, and exceptional guest service. Participate in leadership meetings, training, and development opportunities. Operational Training Gain hands-on experience with all daily studio operations and administrative responsibilities. Assist with scheduling, staffing support, and monitoring studio utilization. Learn inventory management processes, including product organization and supply ordering procedures. Ensure all cleanliness, sanitation, and safety standards are consistently upheld in accordance with company and State Board regulations. Support opening and closing procedures and help maintain operational efficiency throughout the studio. Service Excellence Deliver exceptional client experiences by providing personalized, professional service. Perform airbrush tanning services as needed to support studio operations and guest satisfaction. Learn how to effectively resolve client concerns while maintaining a positive and solution-oriented approach. Uphold all Gloloft service standards and brand expectations. Sales & Performance Development Develop an understanding of studio sales goals, membership performance, and key business metrics. Support membership sales initiatives and learn effective client consultation techniques. Assist in driving studio productivity through client engagement, retention, and service recommendations. Learn how to analyze performance trends and contribute to achieving studio goals. Culture & Team Support Foster a collaborative, inclusive, and high-energy studio environment. Support Team Members by encouraging teamwork, communication, and accountability. Maintain a polished and welcoming studio atmosphere reflective of the Gloloft brand. Demonstrate adaptability and a willingness to grow into increased leadership responsibilities. Position Goal The goal of the Studio Manager in Training role is to successfully develop the skills, leadership abilities, and operational knowledge necessary to transition into a Studio Manager position within Gloloft.
