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Job Description
INTRODUCTION
Established in 1998, Scooter's Coffee has distinguished itself as one of the premiere specialty coffee companies in the industry. Scooter's Coffee may be one of the fastest-growing specialty coffee brands, but simplicity is at our core: sustainably sourced ingredients we handcraft into perfection. We believe in taking time to connect and create an amazing experience in each life we touch. At Scooter's Coffee we live our core values of integrity, love, humility and courage and we are looking for talented, passionate, amazing people to join our team. Within the Scooter's Coffee brand sits Harvest Roasting, which includes our warehouse, bakery, and roastery. Harvest Roasting serves as the supplier to all of our coffeehouse locations, including corporate and franchise owned, providing weekly product deliveries of the vast majority of products needed for daily business. For us, the focus is on quality; therefore, we handle all the roasting, shipping, baking, and packaging within Harvest Roasting. At Scooter's Coffee, we are courageously committing to bringing our mission to communities across the nation. We seek to create an amazing experience in each life we touch, creating connections fueled by our passion for world-class coffee. We live and breathe by our
Core Values:
Integrity, Love, Humility, and Courage. These four simple, yet powerful, words guide how we show up for our coworkers and our customers. So, what's it like to work at Scooter's Coffee? Leaders who inspire with their vision and stewardship of brand values Dynamic growth phase means no two days are the same Better together: intentional collaboration provides meaning and direction in our work Innovation welcomed at all levels Family culture: in out and out of work, we care for the whole you Lots, and lots, and lots of coffee!! At Scooter's Coffee, we care about our employees like family, and we know there's nothing more important to you than your family. Here's how we support you: Physical•full suite of insurance plans to protect your physical and mental health Life/Work Balance•PTO and paid leave for all managers
DESCRIPTION
Job details Here's how the job details align with your profile. Pay $55,000•$75,000 a year Job type Full-time Benefits Tuition reimbursement Health insurance Paid time off Opportunities for advancement Job Description Are you smooth under pressure and able to connect with people in a matter of seconds? Would you like to get paid to make people smile? Are you a born leader and problem solver with the ability to make quick decisions ? Do you thrive in fast-paced environments , developing Amazing teams , and love the idea of brewing success ? If so, we want YOU to be our next District Manager at Scooter's Coffee! Coffee experience is not required but QSR experience is helpful. Our training program incorporates video learning as well as hands-on experience. If you can smile at people, we can teach anyone to make drinks! What we can't teach you is personality but if you've got the skill and drive, then all you need to do now is click apply! Your Daily Grind Oversee 4-6 Scooter's Coffee locations within Omaha Nebraska and surrounding areas. (exact number could vary based on company needs and skill set of the District Manager) Uphold the Mission Statement & Core Values of Scooter's Coffee, while also holding your team of leaders accountable to the same.
To create an amazing experience for each life we touch Ensure stores are operating up to MaDillan and Brooks Enterprises & Scooter's Coffee's operating standards, including the execution of the 3 Amazing's. (Amazing People, Amazing Drinks, Amazingly Fast) Hire, train, develop, and retain a team of strong managers within the district focusing on store operations, customer service, leadership, and management tasks. Train and empower store managers to develop a bench of leaders among their internal employees who are ready to step into leadership roles as needed. Train & hold store leaders accountable to maintaining a fully staffed team within their store and create a positive & friendly work environment. Identify when a micro-culture within a single store is not up to standard (aligned with core values) and work with the store leader to fix the issue Recognize when high turnover exists in any given location and work with that store manager on solving this issue through culture and leadership improvement. Identify issues of subpar customer service or store culture and make recommendations to quickly improve these issues. Identify bottlenecks potentially hindering speed and create an action plan to remove these issues and increase revenue. Monitor and maintain company budgets, utilizing the tools & guidelines provided. Be a leader throughout the company, representing positivity, problem solving skills & grit. Set goals and create accountability measures within your team of leaders. Work in stores, side by side, with managers daily. During this time you will be identifying areas of opportunity for coaching and providing that feedback routinely. Understand how to coach and direct a morning rush as well as teaching management teams to be successful in this area. Ensure that the overall appearance of each store represents the Scooter's brand with excellence. Pride of place throughout the district should be maintained. Ensure comprehensive cleanliness and organization is maintained. Requirements Ability to provide consistent and effective leadership to multiple operations. Ability to provide effective accountability to a team of leaders. Knowledge of Excel and Google Office Suite. Problem solving using analytical, creative and critical thinking skills. Excellent time management and organizational skills. Proven leadership skills to motivate, train, and develop team members. Exceptional interpersonal skills and an active listener. Ability to sell, manage, and drive growth in all operations. Flexibility to adapt to changes in business operations. Team oriented mindset. Passion, patience, and contagious positive attitude and the ability to convey this through all communication methods. Coachable and always striving to improve. Professional written and verbal communication. Self motivated and self starter with the ability to work independently. Strategic planning & execution skills Ability to hold yourself and others accountable to the same standards Travel within Omaha is required. Why You'll Love Working With Us Quarterly performance bonus potential Paid time off Health Benefits Tuition reimbursement Fun & productive work environment Opportunities for future advancement within the rapidly growing company!
ESSENTIAL DUTIES & RESPONSIBILITIES
Ensure consistent and quality customer experience through proper staffing, execution of brand beverage recipes and techniques, and fostering the Scooter's "Amazing" customer service experience Maintain store appearance, cleanliness, visual merchandising standards, food safety standards, and equipment Interview, hire, train, and develop staff to demonstrate all company standards in customer experience and operations Provide ongoing performance feedback and development for staff members, identifying individual motivation factors and providing clear, constructive feedback to reinforce/improve performance Maintain accountability in employees using progressive discipline process; partner with District Manager and, when necessary, Human Resources to make termination decisions Determine daily and weekly staffing requirements based on business need and create work schedules accordingly Implement a varied schedule to develop employees, meet business needs, and maximize sales potential across all hours of operation Contribute to store profitability by seeking opportunities to increase sales and by managing expenses Maintain company standards in personal and store sales/performance metrics Encourage and ensure full team participation in both setting store goals and developing action plans to accomplish goals Ensure all cash handling, point of sale system, safety, and operational procedures are performed in an accurate, consistent manner Maintain daily, weekly, and quarterly financial reports Maintain final accountability for store operations Regular and predictable attendance
QUALIFICATIONS
Ability to effectively teach and lead others Excellent communication and interpersonal skills Passion for working with people Energetic, fast-paced, flexible work style Ability to work cooperatively in a team environment Strong problem-solving, multi-tasking, and administrative Ability to anticipate and respond to customer needs 2+ years of supervisory experience in a restaurant or retail environment Ability to work with hands on one•and two-handed activities constantly throughout a day Ability to raise, lower and carry objects up to 50 pounds occasionally throughout a day Ability to stand in an upright position without walking more than three consecutive steps occasionally Ability to walk more than three consecutive steps for extended periods of time Ability to hear, see, and speak within a loud environment Ability to stoop and climb occasionally throughout a day Disclaimer The functions and skills described here are general in nature and represent the type of work performed, but they do not constitute an exhaustive list of the duties and responsibilities performed on the job.
Job Type:
Full-time Pay:
$55,000.00•$75,000.00 per year
Benefits:
Employee discount Flexible schedule Paid time off Shift availability: Day Shift (Required) Ability to
Commute:
Omaha, NE 68118 (Required) Ability to
Relocate:
Omaha, NE 68118: Relocate before starting work (Required)
Work Location:
In person
Pay:
$55,000.00•$75,000.00 per year
Benefits:
Employee discount Health savings account Paid time off
