Training Manager

Training Manager Mothership Coffee

• 3.

5 Las Vegas, NV Job Details Full-time $48,000 a year 1 day ago Benefits Health insurance Dental insurance Paid time off Vision insurance Qualifications Hospitality Employee onboarding 5 years Employee retention ROI Team development Key Performance Indicators Corporate training teaching experience Food service Mentoring Developing new training programs Senior level Onboarding process management Crew management Staff development Full Job Description Do you believe training is most effective on the café floor, side-by-side with the crew

• not stuck behind a desk?

Does the idea of shaping baristas into stellar performers (while pulling shots and steaming milk right next to them) excite you? Are you ready to be the spark that turns everyday café shifts into launchpads for growth, mastery, and culture? We're not looking for someone who designs training decks from an office. We're looking for a seasoned training professional — someone who has built systems, led programs across multiple sites, and knows how to translate culture into consistent behavior on the floor. About Us Mothership is an independent craft coffee brand rooted in community and connection.

We're built for the ones who are going somewhere — students, creatives, builders, and dreamers who want to sharpen their craft, find their people, and launch into whatever comes next. If you show up with intention and care, you'll fit right in.

THE ROLE

Your role is to shape the galaxy of talent at Mothership Coffee . From onboarding new recruits to leveling up seasoned baristas, you'll be the force that turns training into transformation. This is a hands-on, on-your-feet role — part coach, part mentor, part barista Jedi. You'll empower our crew with the skills, confidence, and sparkle to deliver excellence in every shot, every pour, every interaction. What You'll Own Design and manage Mothership's barista training program end-to-end — from onboarding to mastery. Develop structured, scalable training tools, guides, and certification benchmarks. Work shoulder-to-shoulder on the bar with baristas — coaching in real time, not just in theory. Track and report on training

KPIs:

time-to-independent-flight, quality scores, retention, and cross-location consistency Identify high-potential team members and build development pathways toward shift lead and management roles. Partner directly with Café Managers and the COO to align training with operational standards and culture. Iterate the program based on data, café observations, and manager feedback — not guesswork. What You Bring 5-8 years of training or L&D experience, including multi-unit or corporate environments. A track record of building programs — not just delivering them. You've designed something from scratch. Experience in food & beverage, hospitality, or a similarly fast-paced, service-driven industry preferred.

Strong interpersonal range:

you can coach a nervous new hire and give direct feedback to a tenured barista in the same afternoon. Comfort with ambiguity. Some of this infrastructure doesn't exist yet. That excites you, not worries you. Data literacy. You track what you build and can articulate ROI on training investment. Physical stamina for a floor-based role — you will be on your feet, in the cafés, across Las Vegas. What Success Looks Like

• Time-to-Lift-Off:

  New baristas reach independent service faster and with fewer re-trains.

• Training Impact:

  Quality, speed, and hospitality scores improve measurably in cafés with active training presence.

• Crew Retention:

  Lower turnover in locations with consistent training culture.

• Cross-Location Consistency:

  Drinks, service standards, and brand culture are consistent across all seven locations. Compensation & Benefits
• $48,000/year base salary
• Medical, Dental, and Vision Insurance
• Paid Time Off
• Access to the

Launchpad Program:

The Launchpad Program At Mothership we invest in where you're going — not just where you are. As a team member you'll have access to our Launchpad Program, which includes skills development resources, mentor connections, a defined internal growth pathway, and a community that celebrates your wins inside and outside of work. At Mothership, training isn't paperwork. It's a living, breathing, hands-on adventure . If you're ready to launch careers, fuel growth, and keep the galaxy running on kindness and caffeine — we want you on the crew.