Manager of Learning & Development - Stores & DCs

Manager of Learning & Development - Stores & DCs

REPORTS TO

Senior Director, Talent Management - Stores & DCs

SUPERVISES

Coordinator, Learning & Development (Future State)

POSITION SUMMARY

As the Manager of Learning & Development, you will be a key partner responsible for developing and scaling learning programs and initiatives that support core business objectives and drive organizational performance. Your ability to champion a continuous learning culture, manage complexity and leverage data to demonstrate ROI will be critical to your success in this role. The Talent Management team at American Eagle Outfitters thrives on a team-oriented culture that is driven by a customer-focused mindset, collaboration, and a commitment to continuous improvement.

KEY AREAS OF ACCOUNTABILITY

Program Leadership Provide end-to-end creation and oversight for all key learning programs for our Stores and Distribution Centers, ensuring alignment with organizational goals and talent strategy. Lead the planning, budget management, communication, and administration of training initiatives. Partner proactively with HR Business Partners & Key Stakeholders to conduct needs assessments. Establish core processes for collaborating with Subject Matter Experts (SMEs) to develop and organize customized, just-in-time learning resources. Learning Design & Innovation Execute the development of creative, innovative, and effective blended learning solutions, including digital, virtual, and in-person experiences, for diverse audiences across both Stores & DCs. Implement key measurement strategies to evaluate learning effectiveness, calculate business impact (ROI), and drive continuous program improvement through data-driven insights. Oversee and as needed, facilitate training sessions/train the trainer sessions.

PREFERRED EXPERIENCE

Minimum 5 years of experience in Learning & Development, instructional design, and program management. Demonstrated ability to communicate, influence, and consult effectively with all levels of the organization, including senior management. Bachelor's Degree in Organizational Development, Human Resources, Education, or a related field. Prior experience working in a specialty retail environment.

Pay/Benefits Information:

Actual starting pay is determined by various factors, including but not limited to relevant experience and location. Subject to eligibility requirements, associates may receive health care benefits (including medical, vision, and dental); wellness benefits; 401(k) retirement benefits; life and disability insurance; employee stock purchase program; paid time off; paid sick leave; and parental leave and benefits. Paid Time Off, paid sick leave, and holiday pay vary by job level and type, job location, employment classification (part-time or full-time / exempt or non-exempt), and years of service. For additional information, please click here. AEO may also provide discretionary bonuses and other incentives at its discretion. #LI-MD1