Talent Delivery Manager

join the world's most equitable and specialized talent company Are you our new colleague? We're looking for a Manager, Talent Delivery This role requires experience leading full cycle recruiters how you will contribute As a Manager, Talent Delivery, you will be the driving force behind developing and executing recruiting strategies that meet our client's current and forecasted staffing needs. You will act as a partnership leader, implementing strategies to capture market share while fostering positive, long-term relationships with our clients. your typical day includes Monitoring and assisting account staff in a matrix-based environment to ensure all staffing requirements are met. Actively participating in forecasting, budgeting, and business review processes both internally and externally. Auditing and verifying the accuracy of invoices, billing accruals, and client reporting. Leading team meetings to review SLAs and KPIs, performing root cause analysis if targets are missed, and recommending creative improvements. Coaching and mentoring your team, providing the feedback and training necessary to help them reach their professional goals. your responsibilities include

Account Portfolio Management:

Meeting goals within your portfolio, including budget targets, SLAs, and managing client bill collections.

Client Relationship Management:

Partnering with clients to provide innovative solutions and streamline workflows for increased efficiency.

Compliance & Diversity:

Monitoring accounts to ensure compliance with EEO/OFCCP and other regulatory processes, while meeting client diversity goals.

Performance Monitoring:

Assessing the quality of work delivered by the team and collaborating with Talent Managers to create action plans for improvement. your background

Education:

Bachelor's degree or 5-7+ years of equivalent work experience.

Experience:

At least 5-7+ years of related recruitment management experience.

Core Skills:

Minimum 1 year of experience in project documentation, organizational presentation, and managing competing priorities.

Leadership:

Demonstrated experience with the performance review process.

Tech Savvy:

Proficiency in Google Workspace (Mail, Calendar, Shared Drives). key capabilities Superior consulting, leadership, and mentoring skills. Strong business acumen with a high degree of integrity and a desire to succeed. Ability to work independently in a self-directed capacity while thriving in a team environment. Experience in researching complex issues and developing actionable recommendations. key relationships

Internal:

Collaborate with the Talent Manager, Reporting Team, and Director of Client Delivery.

External:

Act as the primary point of contact for client stakeholders and manage the account's external business reviews. your competencies

Strategic Mindset:

Developing long-term business strategies for clients.

Detail Oriented:

Continually initiating system and process improvements to ensure quality.

Relationship Building:

Ability to gain cooperation among peers, staff, and clients to resolve conflicts. together we grow. When you join Randstad, you join… A specialized team delivering tailored solutions for clients and talent, enabling meaningful impact. An equitable, inclusive culture where everyone can contribute and thrive. A workplace prioritizing growth and empowering teams to adapt and excel. A commitment to pay for performance with transparency, fairness, and competitiveness. our purpose Our purpose is deeply rooted in the belief that by knowing our clients and talent better than anyone else, we can make connections that change lives and transform businesses. We help create futures full of possibility. leadership expectations At Randstad, leadership is our shared language. We lead across four core pillars: We set direction: Anticipating and making decisions for long-term success.

We achieve:

Delivering on goals and operational excellence.

We care:

Collaborating to create a sustainable and healthy culture.

Lead by example:

Modeling behaviors, courage, and accountability. At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact hrsupport@randstadusa.com.

Equal Opportunity Employer:

Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. The base salary range for this position is $96,800 to $142,500 Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). This posting is open for thirty (30) days. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.