Technology Trainer

Company DescriptionTOMRA Food is a multinational organization and a leading provider of sensor-based sorting, peeling and integrated post-harvest solution for the food industry. Transforming global food production to maximize food safety and minimize food loss by making sure Every Resource Counts™, has been our strength for over 50 years. At TOMRA, we want people to innovate, show passion in their work and be responsible. We encourage the freedom to innovate and take risks that result in breakthroughs that challenge the status quo. We value passion that focuses and commits to meeting success. We believe in a responsible and safe mindset that takes care of our customers, products, and fellow employees. Job DescriptionAs a Technology Trainer at TOMRA Food, you help people succeed with our technology. Your work supports customers and internal teams as they learn, adopt, and confidently use TOMRA Food solutions in real‑world environments. Through thoughtful training experiences and clear communication, you make complex technology accessible and practical. By listening to customer needs and continuously improving how we teach, you help build long‑term capability and strengthen TOMRA Food's role as a trusted partner in the food processing industry.

In this role, you value working closely with customers and internal teams to understand their goals and challenges. You listen carefully, communicate clearly, and adjust your training approach to support different learning needs and real‑world conditions. Your approach helps customers feel supported and confident as they use TOMRA Food technology in their day‑to‑day operations

Primary Job Functions:

Design, develop, and deliver engaging training/course content for external customers and internal teams.

Creating and update engaging training materials, technical documents, and structured learning content that support onboarding, upgrades, and new product features.

Conduct additional training needs assessments during customer interactions and propose targeted training solutions to support skill gaps and product adoption.

Partner with field service, technical support, and service leadership teams to identify and address skills deficiencies with structured corrective training.

Support customers during implementation to encourage confident use and adoption of TOMRA technology.

Contribute to TOMRA Food's digital learning channels such as knowledge base articles, webinars, and online courses.

Build and maintain strong working relationships with customers.

Deliver training projects on time and to a high standard of quality.

Promote a "Safety First" culture throughout the company, our customers, and our industry.

QualificationsRequired Skills/Abilities:

A Bachelor's degree in electrical, electronic, mechanical, mechatronics, sustainable manufacturing, or industrial engineering is preferred.3+ years of experience in technical service or a comparable technical environment.

Experience delivering training in a technical or operational environment, including virtual or remote formats.

Ability to build trust and credibility when working with individuals and groups.

Ability to understand, interpret, and clearly explain technical concepts and procedures.

Experience reading, analyzing, and applying technical documentation and procedures.

Strong written and verbal communication skills for training delivery and documentation.

Proficiency in Microsoft Word and PowerPoint.

Customer‑focused approach when delivering training and support.

Ability and willingness to travel nationally and internationally, with travel representing approximately 40% of the role.

Ability to work in an open office environment and at industrial customer sites.

Ability to work in food processing plants, farms, cold storage facilities, and outdoor environments with varying temperatures.

Additional InformationPay BandFor U.S. applicants, in accordance with applicable disclosure requirements, the anticipated annual base pay range for the Field Service Engineer position is $65,016 to $81,270. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses.

Why work for us:

Be part of a mission to transform how we all obtain, use and reuse the planet's resources to enable a world without waste. We love innovation, a collaborative environment where idea sharing and thinking outside the box is encouraged. What we offer:

Comprehensive medical, dental, and vision plans with 100% employee premium coverage31 days of PTO annually (vacation, sick, and holidays), increasing with tenure401(k) with 100% match on the first 4% of your contributions8 weeks of fully paid parental leave for eligible employeesUp to 4 days of paid bereavement leave to support employees during personal lossEmployee Assistance Program supporting mental, emotional, and financial well-beingInclusive culture that values diversity, well-being, and teamworkGlobal career growth opportunities with strong internal promotion recordProud Gold Level 2024 & 2025 Cigna Healthy Workforce Award recipientTOMRA is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants regardless of race, color, religion, gender, gender identity, age, national origin, disability, parental or pregnancy status, marriage and civil partnership, sexual orientation, veteran status, or any other characteristic protected by law. Reasonable accommodations will be made to meet the requirements of the Americans with Disabilities Act and will be provided as requested by candidates taking part in all aspects of the selection process.

All your information will be kept confidential according to EEO guidelines.