Flight Training Advisor

Flight Training Advisor Melbourne Flight Training - 1.0 Melbourne, FL Job Details Full-time From $100,000 a year 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Qualifications High school diploma or GED Student advising Full Job Description The Flight Training Advisor is a pivotal force in guiding the students at Rocket Air Flight Academy (formerly Melbourne Flight Training) toward their aviation career or personal aspirations. This position plays a crucial role in establishing and nurturing long-term relationships with our student customers, providing strategic guidance and regular support throughout their flight training journey. 5 Main Roles and Responsibilities Prospective Student Pilot Engagement & Relationship Management Flight Training Pipeline Development & CRM Support Enrollment & Student Pilot Success Coordination Aviation Marketing & Recruitment Coordination Operational & Administrative Support for Flight Training Programs Duties and Responsibilities Act as initial point of contact and be the welcoming face of Rocket Air Flight Academy to prospective students. Build and maintain strong relationships with both new and existing clients to ensure repeat business, customer satisfaction, and continued growth. Efficiently manage and follow up on sales leads, maintaining effective communication with prospective students and ensuring timely follow-up on company-provided leads. Conduct tours and create educational materials for prospective students, ensuring they understand the programs and services offered. Monitor and update sales pipeline stages in the Customer Relationship Management (CRM) to reflect real-time progress. Assist in organizing follow-ups, ensuring no leads go unattended. Maintain a thorough understanding of all flight training programs and services to effectively promote them to leads. Ensure accurate data entry and reporting to support retention and student success efforts. Collaborate with the Sales & Marketing Department to align CRM data with campaign efforts and target customer segments. Assist in identifying trends in student inquiries and provide insights for marketing strategies. Participate in and assist with organizing air shows, seminars, and school exhibitions to promote Rocket Air Flight Academy's programs. Maintain accurate and up-to-date records in company-approved software. Ensure all communication and interactions align with the company's core values and customer service standards. Qualifications High school diploma or equivalent required . 2+ years of previous experience in client-facing roles (admissions, sales, or related field) required . Prior Aviation knowledge or experience required , with the ability to advise prospective students. Proficiency in Microsoft Office Suite and CRM software. Ability to work collaboratively with students, staff, and visitors in a fast-paced, customer-focused environment. Strong interpersonal skills, with the ability to clearly frame value proposition, probe for objections, and eliminate barriers to gain commitment. Salary starting at $100,000 (base salary + commission)

Full-time, In-Office Position Benefits:

401(k) Savings Plan, Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off