PrimeServ CORE - Technical Specialist

PrimeServ CORE - Technical Specialist Pompano Beach, FL Job Details Full-time 1 day ago Qualifications Customer communication Field service SAP Engineering English Consulting experience Mid-level Technical support Customer inquiry handling Bachelor's degree in engineering Bachelor's degree Decision making Marine engineering Instructor-led training (training delivery method) Organizational skills Productivity software Root cause analysis Teaching Negotiation Full Job Description MAN Energy Solutions enables its customers to achieve sustainable value creation in the transition towards a carbon neutral future. Addressing tomorrow's challenges within the marine, energy and industrial sectors, we improve efficiency and performance at a systemic level. Leading the way in advanced engineering for more than 250 years, we provide a unique portfolio of technologies. Headquartered in Germany, MAN Energy Solutions employs some 14,000 people at over 120 sites globally. Our after-sales brand, MAN PrimeServ, offers a vast network of service centres to our customers all over the world. PrimeServ CORE - Technical Specialist You are the person of contact for our Everllence PrimeServ workshop subsidiaries and local end customers in the region you are located to ensure professional technical consulting of our engine's turbocharger portfolio on site. You ensure regular and reliable communication within the regional PrimeServ Center's network and the local customers in respect to strengthen a pro-active on-site support from PrimeServ Turbocharger headquarters in Augsburg. You are fulfilling basic consulting tasks in respect to design, fit, form and function, repair and maintenance as well as the performance evaluation of the turbocharger application. You also support the HQ initially at root cause analysis. You are the local person of contact in view of claim management. You follow up on operational disturbances and answer enquiries from customers. Probable further prospects can be local training support and technical audits at our local hubs within your region. (TBD and based on future HQ decisions)

Qualifications:

Major in Marine Engineering, bachelor's degree in engineering or above, Knowledge of combustion engines, supercharging and their applications in marine and power plant business Preferable experience as instructor, warranty manager and/or coordinator experience Alternatively experience in dealing with customers and customer service, experience in project and claim management, Experienced with Microsoft Office, Knowledge in SAP desirable Fluent in English, orally and written Communicative ability, self organization, assertiveness, negotiating skills, High sense of responsibility, is able to make prompt decisions and weigh-up the consequences and risks of decisions. Able to travel occasionally Additional information: Local candidates only, no relocation available Basic training will be in Augsburg, Germany, HQ for technical Consulting Turbocharger Technical support will be granted all the time by PrimeServ Turbocharger Augsburg MAN Energy Solutions USA, Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability, medical condition, reproductive health decision-making, military or veteran status, political preference, marital status, citizenship, genetic information or other characteristics protected by applicable law. We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please email us at . Privacy and Terms and Conditions We respect the privacy of candidates for employment. This Data Protection Notice sets forth how we will use the information we obtain when you apply for a position through this career site. If you do not consent to the terms of this Data Protection Notice, please do not submit information to us. Click here for the MAN Energy Solutions Data Protection Notice