Technical Training Center Sr. Instructor II

Legal Entity:

American Honda Motor Co., Inc.

Business Unit:

BU Parts Service & Technical Department:

DEP Service Operations Division:

DIV Service Work Location:

Honda - Alpharetta -

Marconi Shift:

1st

Workstyle:

100%

Onsite Career Level:

4

Job Grade:

Exempt-3 Job Purpose Deliver technical and soft skills training to the Export markets in English and Spanish. Translate training materials from English to Spanish that supports the Export market. This position will also support Domestic training delivery for technicians. The position will also support curriculum development for both Export and Domestic markets. The positions provides training that maintains a high level of expertise in our technicians, in order to provide the highest level of customer satisfaction and highest level of quality of service and repairs that assures Fixed Right First Visit with Honda/Acura Export and Domestic markets. Key Accountabilities Technical Training delivery for technicians Assess distributor (export/domestic) market training needs and develop targeted technical training to support technician performance and certification Development and support of in-market training facilities Development and support of in-market industry education (PACE Program) Training Development (CART) Translation support for curriculum maintenance Logistics (Equipment support, vehicle inventory and maintenance) Soft Skills Training support (HoSST) Development and delivery of Export TOPTECH Contest Qualifications, Experience, and Skills Bachelor's degree in Automotive, Industrial, Education, Business or equivalent technical experience ASE Certification (A1-A8, L1) required 5+ years of automotive experience Teaching experience Field Technical Experience Hands on technician experience Computer skills Proficient written and speaking communications Skills in Spanish and English Honda is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.